Inside Sales Representative

Posted 2 Days Ago
Be an Early Applicant
Cannock, Cannock Chase, Staffordshire, England
Entry level
Design
The Role
As an Inside Sales Representative, you'll be the main contact for customers, focusing on building relationships, understanding needs, providing tailored solutions, and supporting revenue growth. You'll engage in customer communication, follow up on service reports, generate leads, and collaborate with field sales representatives while having opportunities for professional development.
Summary Generated by Built In

Company:Finning (UK) Ltd

Number of Openings:1

Worker Type:Permanent

Position Overview:Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Join our dynamic team as an Inside Sales Representative and be part of a company that values your contributions and supports your growth.

Job Description:

If you are passionate about sales and customer service, we want you on our team. As an Inside Sales Representative, you will be the primary point of contact for our valued customers, providing them with tailored solutions and exceptional service. Your role will involve maintaining regular communication, growing parts and service revenue, and supporting our field sales team.

Key Responsibilities:

  • Customer Engagement: Build and maintain strong relationships with designated accounts, understanding their unique needs and offering relevant products and services.

  • Revenue Growth: Follow up on service reports, quote remedial repairs, and explore additional revenue opportunities.

  • Professional Development: Attend regional meetings, visit customers, and work alongside field sales reps to develop your skills and progress into a field sales role.

  • Lead Generation: Collaborate with Field Sales reps to generate leads, process orders, and support promotional activities.

Knowledge, Skills and Experience:

  • Experience within a sales environment, telesales experience is desirable.

  • Persuasive communicator.

  • PC skills, experience with CRM and able to learn new systems.

  • Full clean driving license, travel to customer sites and overnight stays may be required from time to time.

  • You will be based at one of our regional offices in either Glasgow, Cannock, Bristol, Nanpean or Llantrisant.

What We Offer:

  • A supportive and collaborative work environment.

  • Opportunities for professional growth and development.

  • Competitive salary and benefits package.

  • 25 days holiday, life insurance, up to 7% pension.

Why Join Us:

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and sales and are ready to take on a new challenge, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

The Company
9,874 Employees
On-site Workplace
Year Founded: 1933

What We Do

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.

With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.

Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

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