Inside Sales Representative

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

The Inside Sales Representative role plays an important role in Mobile Solutions working with OEM will work with OEM customers in a variety of ways. This role offers great opportunity for learning, growth, and development within the organization. This position works directly with internal teams as well as external customers in support of the Mobile Solutions Sales team. This role is suited for someone who is well organized and detail oriented. The position requires strong verbal and written communication skills, allowing them to develop customer relationships resulting in profitable sales. Ideal candidates will be able to work out of our Bloomington, MN office.

Primary Responsibilities:

• Maintain long-term customer relationships with focus on stellar customer experience.

• Prepare quotations for customers and ensure thorough and timely follow up with the customer.

• Prepare basic revenue performance analysis (price, margin, cost) and propose price.

• Complete internal sales tasks with limited direction from Account Manager/Supervisor.

• Receive and process customer inquiries in relation to pricing, lead-time, product offering, and complaints through efficient, prompt, and friendly professional communication.

• Support APD project tasks (streamline, derivative, import, paint & pack): internal and external meetings, follow-up, meet customers’ deadlines.

• Carry out other duties and responsibilities as assigned.

Minimum Qualifications:

• Bachelor’s degree or 5+ years of professional experience in sales or customer/account management

• 2 years+ of experience working in a customer facing environment.

Preferred Qualifications:

• Strong verbal and written communication skills.

• Proficient in Microsoft Office Suite (Word, PowerPoint, and Excel).

• Proficient in CRM and Oracle.

Key words: inside sales, OEM, sales, account management, key accounts

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