Inside Sales Representative

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

OBJECTIVE: Achieve sales goals in Software, Hardware, and Training. Products include Point Of Sale (and related modules) and online products, Menu Planning, Inventory (and related modules) as primary focus. The ideal candidate will have extensive knowledge of, or will quickly learn, Heartland School Solutions legacy POS applications and upgrade paths to next generation applications such as Mosaic and MCS. Candidates with similar industry experience will be considered as well.

PROJECTED SALES ACTIVITIES:

1) Generate, qualify, process and work leads through ALL lead-generation activities.

2) Participation in National, State or Regional Shows as requested

3) “Cold Calling” and other lead generation activities

4) Product demonstrations performed online with Web Meeting applications

5) Develop and maintain relationships with regional Food Service Management Companies.

6) Develop a territory plan with target accounts and activity, showing strategic focus areas and development of new product cross selling opportunities.

7) Assist when necessary in client install, deployments and training.

OBLIGATIONS:

1) Become proficient in the demonstration of primary Heartland branded products.

2) Become familiar with industry practices and procedures of the K-12 School Food Service Industry including the USDA School Meals Initiative (SMI) and Child Nutrition Program.

3) Maintain prospect account data in SalesForce in a timely fashion.

4) Maintain forecasting in SalesForce.

5) Become familiar with and use ALL types of communications applications (Salesforce CRM, Google Workspace, Outreach, Slack, MS Office)

6) Monitor expenses by adhering to Employee Manual expense guidelines. 

Skills Required

In addition to the above specific attributes, the ideal candidate will have proficient written and verbal communication and interpersonal skills with the ability to confidently make web presentations to food service personnel and board level senior executives. It is necessary to show the ability and understanding on how to influence decisions and behaviors. The ability to make decisions based on research and analysis is necessary. Aptitude for numbers, writing, editing and proofreading are required. Familiarity and comprehension of our markets along with an understanding of all of the company’s products, services and their applications to customers is essential. Efficient problem solving and troubleshooting skills are necessary. The ability to work independently or as a functional team member is required. Organizational skills with intense attention to details, timelines and metrics are necessary.

The individual also must possess the following general qualities:

Education/Experience:

Bachelor's Degree in a related field and three to four years of related Sales experience and/or training; or equivalent combination of education and experience.

Language Ability:

Possess the ability to effectively present and communicate information and respond to questions from groups of managers, colleagues and customers.

Math Ability:

Must be able to work with general mathematical concepts including probability, statistical inference, forecasting and logistics. Able to compute rate, ratio and percent and to create and interpret graphs.

Reasoning Ability: 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Should have good problem-solving techniques and the ability to troubleshoot technical problems. Ability to know when to ask for additional resources or assistance from other groups.

Computer Skills: 

To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and internet browser applications.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and reach with hands and arms. The employee is frequently required to walk and talk or hear and stand.

Work Environment:

The work necessary for this role would primarily be accomplished from Rochester, NY based office, or while traveling to school districts within the defined sales territory.

The US base salary for this full-time position is $55,000 + Commissions + Benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].