Inside Sales Representative

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

Primary Duties: 

• Meet or exceed quota.
• Meet or exceed non-financial performance KPI’s with a heavy emphasis on call volume.
• Nurture leads and client relationships.
• Cultivate relationships with customer contacts to maximize sales opportunities through educating customers on the benefits of products and pricing and reduce churn.
• Execute daily Call Lists in alignment with Customer Ranking, Campaign, and call cadence strategies.
• Collaborate with Field Sales Team with the goal of growing market areas you are responsible for.
• Sell add-ons and promotional items to continually penetrate accounts.
• Support sales through outbound calling, e-mail communication, and overall management of sales pipeline through the sales cycle.
• Follow customized call scripts to deliver the team value proposition and handle objections effectively.
• Accurately input, track and report productivity and sales metrics in Salesforce.com. Adoption and data integrity in Salesforce.com is critical.
• Partner with the sales field organization to facilitate, grow and follow up with distributor leads.
• Identify current customer opportunities for L2 expansion and work with field Territory Sales Representative/District Manager to expand customer solutions.
• Act as a cultural leader, embodying and promoting Company vision and values.

Qualifications: 

• High School Diploma required. 4 year college degree preferred.

• 2-5 years sales experience.

• Exceptional telephone skills - ability to set and close appointments over the phone and willingness to spend most of the workday on the phone.
• Effective written, verbal, interpersonal communication skills.
• Ability to time manage with multiple tasks and effectively set priorities.
• Effective presentation and customer relations skills
• Good analytical skills with attention to detail.
• Ability to follow up and follow through.
• Good problem solving and negotiation skills.
• Proficient in Microsoft Office products such as Word, Excel and Outlook.
• Ability to work remotely.
• Experience in using CRM technology (Sales Force) a plus.
• SAP experience is a plus.
   

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.