Inside Sales Representative

| Columbus, OH, USA | Hybrid
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Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.


How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromiseInnovative

Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.


Pumpkin is looking for an assertive and results-oriented Territory Account Manager to join our team! You will play a crucial role in driving Pumpkin's growth by engaging veterinary clinics through an Omni-channel approach, developing and growing the account base of your territory. Utilizing solution selling, territory management, and business development capabilities, you’ll execute strategies to maximize territory sales performance. In order to exceed sales goals, you will employ an entrepreneurial mindset, strong persuasive skills, and an ability to influence clients effectively.


This will be a hybrid position, with a requirement of 2-3 days a week in the Columbus, Ohio office.

What You'll Do:

  • Assume ownership of a portfolio of approximately 250-300 accounts, managing and nurturing these relationships to drive quote, policy and revenue growth
  • Leverage a suite of communication tools, including video conferencing, screen sharing, and a strong phone presence, to facilitate engaging interactions with territory accounts
  • Develop and implement creative account nurture programs, deepening relationships and uncovering new opportunities to meet/exceed quarterly sales goals
  • Create strategic Territory Business Plans that identify high-potential growth opportunities, set measurable goals and targets, and outline specific actions and resource allocations
  • Proactively manage the sales cycle, setting clear next steps, milestones, and deadlines to maintain momentum and drive accounts to successful closure
  • Map the key stakeholder landscape within each assigned account, identifying decision-makers, influencers, and champions to cultivate multi-level partnerships

What We're Looking For:

  • 2+ years of inside sales experience, ideally in a B2B or B2B2C environment
  • Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
  • Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
  • Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
  • Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
  • Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
  • Resilience and persistence in the face of challenges, with a positive, optimistic attitude
  • Ability to pass/obtain a Property & Casualty License within 30 days
  • Willing to travel for occasional trade shows, conferences or territory visits
  • Bachelor's degree in business, marketing, or a related field (or equivalent work experience)

Bonus Points:

  • Experience working in a startup environment
  • Experience/Familiarity with animal health/hospital sales
  • Experience with Salesforce CRM
  • Active P&C license

Benefits and Perks:

  • Comprehensive contributions to medical, dental and vision for colleagues and dependents.
  • Generous PTO and Paid Holidays.
  • 401k with company match.
  • Pumpkin Insurance and preventative care for every pet in your family.
  • The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions.
  • Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!

Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care


Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.

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An Insider's view of Pumpkin

What's the biggest problem your team is solving?

With our recent MGA launch we’ve had a huge shift in responsibility that the Claim Adjuster’s are tackling head on which entails juggling multiple processing systems & learning to work through claims from multiple states. I feel confident in our ability to overcome this & we have an incredible leadership team helping us through each step of the way

Karla Heras

Claims Adjuster

How does the company support your career growth?

Pumpkin has talented, wonderful people who exhibit utmost passion in their work. We get the space to wear multiple hats, and hone in on one as needed. This freedom make us better at not just what we do, but at expanding on what we can do. We get to see our work contributing to the company's growth everyday, and with that we see ourselves growing.

Avinandan Basu

Senior Product Designer

What is your vision for the company?

My vision for Pumpkin is to create a claims organization that meets the expectations of a digital consumer in 2022 and beyond. Insurance is frustratingly slow to adapt because it's made up of people who are risk averse. At Pumpkin I have the opportunity to challenge convention and to innovate with pets and their people at the center of all we do.

Dylan Whitehead

Director of Claims

What makes someone successful on your team?

To succeed at Pumpkin you should ask questions, collaborate, and be willing to adapt! In pet insurance there’s a lot to learn and do - my team faces tough problems head-on and succeeds by working through them together.

Megan Tracy

Senior Fullstack Engineer

What are Pumpkin Perks + Benefits

Pumpkin Benefits Overview

At Pumpkin, every team member has the autonomy and support they need to boss their role and make empowered decisions. We foster this environment by providing a white glove employee experience and heavily investing in our people. We offer competitive & comprehensive benefits, including best-in-class health insurance, a generous vacation policy, and of course, pet-friendly offices.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Quarterly engagement surveys
Hybrid work model
Employee awards
Remote work program
We're currently 100% remote as we prioritize the health & well-being of our team. Post-pandemic, we plan to operate in a hybrid model, with logistics still being defined
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Pumpkin Insurance and preventative care for every pet in your family.
Team workouts
Weekly virtual workouts led by a certified fitness trainer - because the best treat is a healthy life.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Pumpkin colleagues are encouraged and expected to take time away throughout the year, and at minimum 5 consecutive days to unplug and recharge.
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Pumpkin caters in-office lunch on Mondays, and colleagues can expense meals during company events (lunch & learns, celebrations, etc.)
Company-sponsored happy hours
Whether organized or impromptu, we don't limit our interactions to the office!
Onsite office parking
Pet friendly
Pets are the inspiration for all that we do, so we welcome them in the office!
Relocation assistance
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Ever wonder how to actually collect and interpret data? Curious what a day in the life of a veterinarian is like? These are just a few of the topics we've covered in our lunch & learn series.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

Additional Perks + Benefits

Pumpkin also observes Summer Fridays. All colleagues are encouraged to keep their afternoons free of meetings and get a jump start on the weekend!

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