At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
The Inside Sales Representative (ISR) provides support to assigned sales representatives while training to become an outside Account Manager. He/she will be responsible for learning FORTE business and sales practices, AV products and services and master effective sales skills by completing the comprehensive ISR training program.
This person will also be responsible for processing sales, creating sales campaigns through SalesForce.com, handling requests for Bid proposals, participating in an ISS Special Team, coordinating customer and manufacturer events, and working to grow sales profits. It is expected that individuals in this position will obtain significate training and self-development with the goal of enabling her/him to qualify for a position as a FORTÉ Account Manager within 1- 1 ½ years.
QUALIFICATIONS:
- Self-driven individual who thrives on success and strengths over competitors.
- An outgoing personality, resilience, and good listening skills are a must.
- Additional required skills include a high school education, good verbal and written communication skills, and organized working skills.
- Computer literacy skills and basic knowledge in word processing, spreadsheets, slide show creation, and a CRM platform.
- Face-to-face communication skills and customer relation building skills are vital to success in this position.
- Ability to write effective, meaningful correspondence, confidently present information and respond to questions from sales representatives and customers.
- Ability to work with mathematical concepts such as probability and statistical inference, as well as common sales calculations of profit margins and markups.
- Ability to initiate and hold strategic conversations with customers
- Ability to coordinate and cooperate with varying departments to deliver sales presentations
- Ability to be a self-starter, self-learner, and driven by set goals.
- Ability to maintain confidentiality about account and company sales strategies, sales leads and opportunities as well as client and contact information.
Why Should You Apply?
At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.
The benefits of ownership
At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here’s a look at what we offer:
- Healthcare, vision & dental coverage to keep you and your family well
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
- Employer-paid life and disability insurance for added peace of mind
- 401(k) with company match to invest in your future
- Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
- Tuition reimbursement and ongoing learning opportunities to support your growth
- Employer-paid employee assistance program to care for your physical, mental, and financial health
- Paid time off that helps you truly disconnect
FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.
Skills Required
- High school education
- Good verbal and written communication skills
- Organized working skills
- Computer literacy, including word processing, spreadsheets, presentations, and CRM platforms
- Face-to-face communication and customer relationship-building skills
- Ability to write effective correspondence, present information, and answer questions
- Ability to work with probability, statistical inference, profit margins, and markups
- Ability to initiate and hold strategic customer conversations
- Ability to coordinate with departments to deliver sales presentations
- Self-starter, self-learner, goal-oriented, and resilient
- Ability to maintain confidentiality of sales strategies, leads, opportunities, and client information
What We Do
FORTÉ (formerly AVI Systems) is a leading provider of innovative communication and collaboration solutions and service, dedicated to transforming workplaces in corporate, education and government agencies. With a focus on innovation, scalability, and reliability, FORTÉ helps organizations create connected, productive environments where people, spaces, and technology work together effortlessly. FORTÉ empowers organizations with secure, future-ready systems that enhance every employee touchpoint.
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