Join TD SYNNEX, a global leader in IT distribution and solutions, and build your sales career at the center of the technology channel. As an Inside Sales Representative, you will drive new and existing business with resellers and partners through proactive outreach, consultative conversations, and exceptional customer service. You’ll qualify leads, nurture relationships, guide new customers through the reseller onboarding process, and collaborate with cross-functional teams to deliver a best-in-class experience. This role is ideal for a detail-oriented, hands-on professional who thrives in a fast-paced environment, enjoys outbound prospecting, and is motivated by achieving results. You’ll receive training, tools, and support to grow your skills and accelerate your career at TD SYNNEX.
What you’ll do
Manage, grow, and develop a defined portfolio of reseller and partner accounts.
Conduct outbound prospecting (including cold and warm calls) to generate qualified opportunities.
Consistently meet or exceed daily activity goals and sales targets (calls, talk time, orders, revenue, gross profit).
Respond to inbound inquiries and provide timely, accurate information to customers.
Recommend products, solutions, and service programs aligned to each customer’s business needs.
Provide pricing, availability, ETA, and shipping updates; set clear expectations and follow through.
Accurately process orders and maintain backorder status, substitutions, and combinations as needed.
Guide new customers through the reseller application and onboarding process.
Maintain complete and current customer profiles and pipeline data in CRM.
Initiate Return Merchandise Authorizations (RMAs) and coordinate with customer service where applicable.
Partner with Business Development Representatives and field sellers to expand accounts and close opportunities.
Participate in TD SYNNEX training programs and attend partner/industry events; occasional extended hours or weekend commitments may be required.
What you’ll bring
High School Diploma required; post-secondary education an asset, plus at least 6 months of inside sales experience or two years of industry-related experience.
Bilingual in French is an asset.
Strong communication skills (written and verbal), active listening, and a customer-first mindset.
Proven ability to meet activity and revenue goals in a high-energy, call-driven environment.
Detail orientation with strong organizational skills; able to manage multiple tasks and deadlines.
Sales acumen with consultative, solution-oriented approach; comfortable with cold calling and lead qualification.
Proficiency with MS Word and Excel; experience with CRM systems is a plus.
Collaborative, innovative, and self-motivated; builds positive cross-functional relationships.
Flexibility to support occasional extended hours and weekend events when needed.
How you’ll grow and make an impact
Learn the IT channel and portfolio through structured onboarding, ongoing training, and certifications.
Develop consultative selling, negotiation, and account management skills with coaching and mentorship.
Influence customer outcomes by matching solutions to real business challenges—earning trusted-advisor status.
Build a strong foundation for advancement into roles such as Senior Inside Sales, Field Sales/Account Manager, Business Development, or Vendor Specialist.
Earn recognition and performance-based rewards while contributing to the growth of TD SYNNEX and our partners.
Salary Range Requirement
Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
This salary range for this position is $50,000 - $55,000 CAD
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Joignez-vous à TD SYNNEX, un chef de file mondial de la distribution et des solutions en TI, et bâtissez votre carrière en ventes au cœur du canal technologique. À titre de Représentant(e) aux ventes internes, vous stimulerez la croissance des affaires, tant nouvelles qu’existantes, auprès de revendeurs et partenaires grâce à des activités de prospection proactive, une approche-conseil et un service à la clientèle exemplaire. Vous qualifierez des pistes, entretiendrez des relations, guiderez les nouveaux clients dans le processus d’intégration des revendeurs et collaborerez avec des équipes interfonctionnelles pour offrir une expérience de premier plan. Ce poste convient à un(e) professionnel(le) minutieux(se) et pratique, à l’aise dans un milieu au rythme rapide, qui aime la prospection sortante et est motivé(e) par l’atteinte de résultats. Vous recevrez la formation, les outils et le soutien nécessaires pour développer vos compétences et accélérer votre carrière chez TD SYNNEX.
Vos responsabilités
- Gérer, développer et faire croître un portefeuille défini de comptes de revendeurs et de partenaires.
- Effectuer de la prospection sortante (y compris des appels à froid et tièdes) afin de générer des occasions qualifiées.
- Atteindre ou dépasser de façon constante les objectifs quotidiens d’activité et de ventes (appels, temps de conversation, commandes, revenus, marge brute).
- Répondre aux demandes entrantes et fournir des renseignements exacts et en temps opportun aux clients.
- Recommander des produits, des solutions et des programmes de services adaptés aux besoins d’affaires de chaque client.
- Fournir les prix, la disponibilité, les délais (ETA) et les mises à jour d’expédition; établir des attentes claires et assurer le suivi.
- Traiter les commandes avec exactitude et gérer les reliquats, substitutions et combinaisons au besoin.
- Guider les nouveaux clients à travers la demande de revendeur et le processus d’intégration.
- Tenir à jour dans le CRM des profils clients complets et des données de pipeline actuelles.
- Initier des autorisations de retour de marchandise (RMA) et coordonner avec le service à la clientèle, au besoin.
- Collaborer avec les Représentant(e)s au développement des affaires et les vendeurs/vendeuses terrain pour développer les comptes et conclure des occasions.
- Participer aux programmes de formation de TD SYNNEX et assister à des événements partenaires/sectoriels; des heures prolongées ou des engagements de fin de semaine peuvent occasionnellement être requis.
Ce que vous apporterez
- Diplôme d’études secondaires (DES) exigé; études postsecondaires, un atout, ainsi qu’au moins 6 mois d’expérience en ventes internes ou deux années d’expérience pertinente dans l’industrie.
- Le bilinguisme (français-anglais) est un atout.
- Excellentes aptitudes en communication (écrite et orale), écoute active et forte orientation client.
- Capacité démontrée à atteindre les objectifs d’activité et de revenus dans un environnement dynamique axé sur les appels.
- Souci du détail et solides compétences organisationnelles; capacité à gérer plusieurs tâches et échéances simultanément.
- Sens des ventes avec une approche consultative axée sur les solutions; à l’aise avec les appels à froid et la qualification des pistes.
- Maîtrise de MS Word et Excel; expérience avec des systèmes CRM, un atout.
- Esprit collaboratif, innovant et autonome; aptitude à bâtir des relations interfonctionnelles positives.
- Flexibilité pour soutenir, au besoin, des heures prolongées et des événements la fin de semaine.
Comment vous évoluerez et ferez la différence
- Apprendre le canal TI et le portefeuille grâce à une intégration structurée, une formation continue et des certifications.
- Développer des compétences en vente consultative, négociation et gestion de comptes avec encadrement et mentorat.
- Influencer les résultats des clients en alignant les solutions sur de véritables enjeux d’affaires, afin de gagner un statut de conseiller(ère) de confiance.
- Bâtir une base solide pour évoluer vers des rôles tels que Représentant(e) principal(e) aux ventes internes, vendeur(se) terrain/gestionnaire de comptes, développement des affaires ou spécialiste, fournisseur.
- Obtenir de la reconnaissance et des récompenses liées au rendement tout en contribuant à la croissance de TD SYNNEX et de nos partenaires.
Exigence relative à la fourchette salariale
La rémunération annuelle réelle offerte sera établie en fonction de divers facteurs, notamment l’emplacement géographique, l’expérience de travail, la formation ainsi que les compétences et réalisations, et elle sera convenue mutuellement au moment de l’offre.
La fourchette de salaire pour ce poste est de 50 000 à 55 000 $ CA par année.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Skills Required
- High school diploma
- At least 6 months of inside sales experience or two years of industry-related experience
- Strong written and verbal communication skills
- Active listening and customer-first mindset
- Ability to meet activity and revenue goals in a call-driven environment
- Strong organizational skills and attention to detail
- Consultative sales approach and comfort with cold calling and lead qualification
- Proficiency with Microsoft Word and Excel
- Flexibility to support occasional extended hours and weekend events
- Post-secondary education
- French-English bilingualism
- CRM systems experience
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
