At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Inside Sales Representative
As an Inside Sales Representative, you will be part of the South Africa Sales Enablement team, helping expand Elanco's reach across regional and outlying territories that are not regularly serviced by the field sales team. Based in Centurion, you will build strong customer relationships with veterinarians, retail outlets, and livestock producers through phone, digital, and virtual channels while delivering product support and a high level of service.
Your Responsibilities:
- Use Customer Relationship Management (CRM) platforms such as Salesforce and Veeva, along with Microsoft Teams, phone-based outreach, and digital engagement, to execute high-volume outbound sales activity and grow assigned territories.
- Manage the end-to-end sales process, including prospecting, customer engagement, product education, technical information sharing, order coordination, and follow-up with veterinarians, retail outlets, and livestock producers.
- Develop and execute territory-specific sales plans to support monthly and quarterly revenue targets in underserved areas.
- Maintain accurate records of customer interactions, analyse sales trends, and provide feedback on market conditions and competitor activity.
- Collaborate with Field Sales and Marketing teams to coordinate customer handovers and support targeted digital campaigns.
What You Need to Succeed (minimum qualifications):
- Degree or diploma in Business, Marketing, Animal Science, or a related field.
- A minimum of 2 years of experience in inside sales, tele-sales, or customer relationship management.
- Proficiency in Customer Relationship Management (CRM) platforms such as Salesforce or Veeva, and virtual meeting tools such as Microsoft Teams.
- Strong verbal and written communication skills in English.
What will give you a competitive edge (preferred qualifications):
- Experience in the animal health or pharmaceutical industry.
- Experience building customer relationships across remote or underserved territories.
- Additional South African local language skills.
Additional Information:
Location: Centurion, South Africa
Work model: hybrid
Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Skills Required
- Degree or diploma in Business, Marketing, Animal Science, or related field
- Minimum 2 years experience in inside sales, tele-sales, or customer relationship management
- Proficiency in CRM platforms such as Salesforce or Veeva
- Proficiency with virtual meeting tools such as Microsoft Teams
- Strong verbal and written communication skills in English
- Experience in the animal health or pharmaceutical industry
- Experience building customer relationships across remote or underserved territories
- Additional South African local language skills
Elanco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elanco and has not been reviewed or approved by Elanco.
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Leave & Time Off Breadth — Time off options are broad, including PTO, flexible leave, and the ability to purchase additional vacation. These provisions are highlighted as supportive of work-life balance.
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Healthcare Strength — Health coverage includes medical, dental, and vision alongside company-paid life, disability, and wellness support. Pet insurance and assistance programs reinforce a comprehensive wellbeing offering.
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Retirement Support — Retirement offerings include a U.S. 401(k) and, for some employees, access to a defined benefit pension. These programs add meaningful long-term value to total rewards.
Elanco Insights
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
