Great Day Improvements / Leafguard - Inside Sales Represetative (Outbound)
The Inside Sales Representative - Outbound connects with homeowners who have shown interest and helps turn that interest into qualified sales appointments. This role uses confident outreach, curiosity, persuasive communication, disciplined follow-up, and strong objection navigation to create a positive first sales experience and move homeowners toward an in-home consultation.
Why Join
- Build a rewarding Inside Sales career with competitive earning potential, commission opportunity, paid training, coaching, and a clear path for internal growth into roles such as Supervisor, and other leadership opportunities.
- Join a competitive, performance-driven sales team that keeps energy and momentum high through contests, recognition, team support, and coaching designed to help you win.
- Connect with homeowners who have shown interest in LeafGuard and help them take the next step, without positioning the role as cold calling.
- Be part of a sales environment where persistence, improvement, and results are visible, valued, and rewarded.
Location: On-site (Bedford Heights, OH)
Pay Rate: $17.00 per hour (plus commission)
ResponsibilitiesWhat You Will Do
- Make proactive outbound calls and follow-up contacts with homeowners who have shown interest in LeafGuard.
- Open conversations with confidence, establish relevance quickly, and create enough interest to continue the sales conversation.
- Ask strong discovery questions to understand homeowner needs, timing, fit, and readiness for an appointment.
- Navigate questions and objections with professionalism, persistence, and a positive sales mindset.
- Convert interested homeowners into accurate, qualified appointments that support the field sales team’s success.
- Maintain strong daily activity discipline and document outcomes, next steps, and customer details accurately in the CRM.
What Makes You Successful Here
- Resilience, persistence, and comfort working through rejection.
- Persuasive communication, strong call openings, and ability to create relevance quickly.
- Competitive mindset, coachability, and willingness to improve through call review and feedback.
- Strong organization, follow-up discipline, and ownership of daily activity expectations.
- Ability to balance high activity with quality conversations and accurate appointment setting.
- Comfort using phone, CRM, and scheduling tools in a fast-paced contact-center environment.
- High school diploma or equivalent required.
- Prior outbound sales, appointment-setting, lead generation, telemarketing, or phone-based sales experience preferred.
- Ability to work assigned schedule, meet activity expectations, and follow established sales and compliance processes.
- Equal employment opportunity and physical/work-environment language to be inserted using approved HR template.
By submitting your application, you agree that it may be shared with our Great Day affiliated companies for consideration.
ELM Home Building Solutions and its subsidiaries and affiliates, including Englert Inc. & LeafGuard Holdings provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Skills Required
- High school diploma or equivalent
- Prior outbound sales, appointment-setting, lead generation, telemarketing, or phone-based sales experience
- Ability to work the assigned schedule
- Ability to meet activity expectations
- Ability to follow established sales and compliance processes
- Resilience, persistence, and comfort working through rejection
- Persuasive communication and ability to create relevance quickly
- Organization, follow-up discipline, and ownership of daily activity expectations
- Comfort using phones, CRM, and scheduling tools
Great Day Improvements Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great Day Improvements and has not been reviewed or approved by Great Day Improvements.
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Retirement Support — Feedback suggests a 401(k) with company match is available, indicating meaningful retirement support. Employees also reference financial-planning resources that complement retirement benefits.
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Healthcare Strength — Health insurance is considered affordable by many, and medical, dental, and vision coverage are advertised. This points to generally solid healthcare offerings that meet baseline expectations.
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Leave & Time Off Breadth — Paid time off is widely reported as available, and company materials emphasize PTO and work-life support. These elements indicate a reasonably comprehensive time-off offering on paper.
Great Day Improvements Insights
What We Do
Great Day Improvements, LLC is a vertically integrated, direct-to-consumer home-improvement company that brings together specialized brands serving homeowners across the United States. Its offerings include replacement windows and doors, gutters, sunrooms and patio enclosures, siding, roofing, bathrooms, and other renovation products. The company combines product design and manufacturing with professional installation through brands including Champion, Leafguard, and Patio Enclosures.
