Inside Sales Representative - LATAM Emerging Markets

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

**Please submit your resume in English. English fluency is a requirement of the position.**

Position Summary:

The Inside Sales Representative (ISR) is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves engaging and qualifying new and existing customers, positioning Illumina products in order to provide solutions to their projects and business needs and partnering closely with other internal and field-based members of the sales team that are in pursuit of common sales goals.

The ISR role is exciting and challenging as you have the opportunity to work with top academic institutions, research centers, and business organizations around the world utilizing your scientific knowledge and lab experience while selling products for the world leader in Genomics. 

The position is an internal sales position and requires minimal travel time (10%).

Candidates located in the following countries are eligible to be hired for this role: Mexico or Colombia

Responsibilities:

• Territory can includes the following countries: CAMCAR and Mexico
• Develops a strong relationship with our channel partners and territory managers
• Establishes and executes on strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.
• Effectively sell the total Illumina product portfolio and end-to-end solution, including but not limited to: Consumables, Instrumentation (Cap Ex), and Professional Services.
• Makes outbound contact to existing and prospective customers to identify sales opportunities.
• Takes an analytical approach towards executing optimal solutions for an issue or opportunity.
• Demonstrates capability to present versatile and unique solutions during customer negotiations in order to establish mutually beneficial circumstances for the customer and Illumina. 
• Has the ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.
• Works effectively in a team environment to drive and create revenue opportunities.
• Manages customer relationships post-sale, including a strategy to develop long term business relationships.

Requirements:

• Fluent in English & Spanish
• Strong Genetics and Molecular Biology foundation to allow for a better understanding of the broad variation of customer applications in order to uncover sales potential.
• Typically 2+ years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience.
• Strategic sales skills with proven ability to develop and grow key accounts is preferred.
• Conducts presentations effectively, professionally and comfortably to customers/peers/management.
• Preferred knowledge of Next Generation Sequencing and Genotyping methods.
• Self- motivated to continue learning beyond initial onboarding within the role.
• A demonstrated desire to be an effective collaborator within a team selling environment and a willingness to provide and seek feedback from teammates. 
• Strong desire to “win” and build customer relationships.
• Approaches tasks with urgency.  Willingness to plan, prioritize, and manage time effectively.

Education:

• Typically B.A. or B.S., preferably in Biology / Genetics
• Master’s or Ph.D. in Biology / Genetics preferred

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.