Inside Sales Representative (ISR)

Key Responsibilities:

• Conduct outbound calls to prospective clients to generate leads and qualify prospects.
  
• Build and maintain strong relationships with existing and potential clients through proactive communication.
  
• Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
  
• Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
  
• Utilize CRM software to track sales activities, update client information, and generate reports.
  
• Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
  
• Upsell additional products or services to existing clients based on their needs and preferences.
  
• Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
  
• Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
  
• Work closely with the marketing team to support promotional campaigns and initiatives.
  
• Attend industry events and webinars to expand professional networks and stay informed about market developments.
  
• Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.
  

• Bachelor’s degree in business administration, Marketing, or a related field.
  
• Proven track record of success in inside sales, with experience in IT services. Experience in fin tech domain would be added advantage.
  
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  
• Excellent listening skills and the ability to understand clients’ needs quickly and effectively.
  
• Proficiency in using CRM software and other sales tools to manage leads and opportunities.
  
• Ability to work independently and as part of a team in a fast-paced environment.
  
• Results-driven mindset with a focus on achieving and exceeding sales targets.
  
• Adaptability and willingness to learn new technologies and industry trends.
  
• Prior experience in upselling or cross-selling products or services.
  
• Strong organizational skills and attention to detail.
  

Benefits:

• Comprehensive health and wellness benefits package.
  
• Opportunities for career growth and advancement within the company.
  
• Dynamic and collaborative work environment.