Qualifications:
- Degree or equivalent work experience within the IT/Technology industry
- 2+ years general business experience with Supply Chain and International Business experience preferred
- Strong problem-solving skills with the ability to provide leadership around complex global initiatives
- Ability to interact with customers and articulate WWT’s value proposition around global business
- Flexibility to work non-standard hours in support of international opportunities
- Experience in at least across 1 to 2 of our WWT/Partner systems Oracle, Salesforce, Cisco CCW, EMC Partner Central and WWT Quote System
- Detail oriented with excellent verbal & written communication skills
- Ability to provide & maintain a high level of customer service
- Good PC skills (Microsoft Excel, Word & PowerPoint)
Want to learn more about WWT? Check us out here: https://www.wwt.com/about
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $57,600 to $72,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health, Dental, and
- Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email [email protected].
Equal Opportunity Employer
#LI-JT3
Preferred Qualifications
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join Sales Operations?
As an Inside Sales Representative within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT’s customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Inside Sales operates. The clearly defined career path within Inside Sales, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.
The GDS Inside Sales Representative position is responsible for consulting with International Engagement Manager, Account Teams and Customers to outline and execute on the delivery of global projects. The GDS Inside Sales Representative must be able to map project requirements to available global solutions sets within WWT. GDS Inside Sales Representative supports WWT account teams in the development of international price proposals based on the defined approach.
Responsibilities:
Sales, Customer Support & Quoting
- Respond to customer inquiries, quote requests, and order processing needs within defined service levels/timeframes
- Build and maintain strong working knowledge of assigned accounts (domestic and international) to ensure customer expectations are met
- Consult with Account Managers and International Engagement Managers to qualify and develop international opportunities
- Develop and recommend sourcing strategies for international opportunities, working with both direct and indirect sources of supply for efficient quoting and order processing
- Provide support for country-specific product and service delivery processes
Operational & Process Management
- Maintain in-depth knowledge of WWT tools, processes, and partner-facing applications to build and validate technical/quote configurations
- Assist in managing the lifecycle of global opportunities through the full quote-to-cash cycle
- Work in Salesforce to document and deliver on customer opportunities
- Provide proactive account support, including order tracking and detailed reporting to stakeholders
- Provide quote support for international projects
- Identify and develop process improvements, particularly for international workflows
- Resolve issues and inquiries within defined service level agreements
Collaboration & Team Support
- Develop and maintain relationships with internal operations teams
- Collaborate with internal teams, partners, and customers to support a high-performance culture and achieve financial targets
- Lead or support training programs for Sales Operations and Order Operations
- Assist in onboarding and mentoring new Inside Sales team members
Personal Attributes
- Detail-Oriented: Manages multiple tasks with accuracy and timely completion
- Proactive: Takes initiative on customer requirements and operational excellence
- Team Player: Collaborates effectively across teams and stakeholders to drive success
Skills Required
- Degree or equivalent work experience within the IT/Technology industry
- 2+ years general business experience
- Supply Chain experience
- International Business experience
- Strong problem-solving skills and leadership on complex global initiatives
- Ability to interact with customers and articulate WWT's global value proposition
- Flexibility to work non-standard hours for international opportunities
- Experience with at least 1-2 systems: Oracle, Salesforce, Cisco CCW, EMC Partner Central, WWT Quote System
- Detail oriented with excellent verbal and written communication skills
- Ability to provide and maintain a high level of customer service
- Proficient PC skills: Microsoft Excel, Word, PowerPoint
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
World Wide Technology Insights
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
