Inside Sales Representative, France & Benelux

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in London, England, GBR
In-Office or Remote
Entry level
Food • Healthtech • Biotech
The Role
Home-based inside sales role covering France & Benelux selling LGC Diagnostics & Genomics products. Manage inbound leads, prospect new customers, provide consultative sales presentations, prepare pricing/quotes, collaborate with product specialists and marketing, use Salesforce for CRM, maintain industry and product knowledge, and follow ISO 13485 quality requirements. Minimal travel (<10%).
Summary Generated by Built In
Company Description

At LGC we are passionate about delivering Science for a Safer World. 

Our work enables research to move faster, diagnosis of disease to be more impactful and helps to support a growing global population. We provide our teams with an environment where they can progress their scientific knowledge and interest, cultivate their passion for scientific discoveries and develop in their role. 

Our LGC Diagnostics and Genomics (D&G) business unit brings together four complementary brands, SeraCare Clinical Diagnostics, Biosearch Technologies Oligo-Synthesis, Lucigen Reagent Components, and Rapid Genomics Genotyping Solutions, each addressing distinct yet interconnected needs across the life science value chain. Together, these brands support the full journey from discovery and development through validation, manufacturing, and real-world application, enabling customers to advance innovation while maintaining the highest standards of quality, accuracy, and scalability. 

LGC Diagnostics & Genomics enables customers to move from data to decision with confidence, advancing diagnostics, therapeutics, and agricultural innovation worldwide while delivering measurable impact in service of a safer, healthier future. 

Job Description

The successful applicant will manage the promotion and sales of LGC Diagnostics & Genomics portfolio products and services in the assigned area (France & Benelux). This position requires finding and connecting with both new and current customers to present LGC Diagnostics & Genomics products as solutions for their scientific and business requirements.

This is a home-based inside sales role with minimal travel (<10%).

To perform this job successfully, an individual must be able to complete each of the following essential functions satisfactorily:

  • Inbound Lead Management: Follow up by phone or email on new customer inquiries, sample requests, webinars, and tradeshow leads to ensure contact with all customers for cross-selling. Identify and proactively contact prospective customers to generate demand for LGC Diagnostics & Genomics products and services.
  • Proactive Sales: Grow the territory by managing existing customer accounts and seeking new business in Research & Academic, Public Health, and Biotech sectors. Use strong verbal and written communication skills to grasp customers’ needs and suggest suitable solutions in a consultative approach. Take charge of customer sales presentations and product talks, working closely with Product Specialists and Field Applications teams to meet customers’ technical needs.
  • Pricing/Quoting: Deliver pricing and quotes to customers, collaborating closely with Product Management, Product Specialists, and Customer Service Teams. Follow up on quotes and orders to ensure repeat business and uncover further commercial opportunities within customer accounts. Apply approaches to maintain recurring revenue and keep valuable customers.
  • Portfolio/Solution Selling: Successfully promote the entire LGC Diagnostics & Genomics product range, including but not limited to: Reagents, Instrumentation, and Laboratory Services.
  • Sales Strategies: Establish and complete strategies for acquiring new customers and maintain/grow existing customer accounts in order to meet and exceed revenue goals.
  • Industry and Product Knowledge: Gain an in-depth knowledge of LGC’s products and services, adopting a continuous learning perspective as the portfolio develops. Maintain and expand your understanding of industry trends, client operations, and competitive offerings to accurately represent LGC Diagnostics & Genomics products.
  • Reporting: Provide timely sales and pipeline inputs as required to support reporting of leading and lagging indicators.
  • Marketing Support: Collaborate with Marketing to assist with social selling and outbound efforts such as LinkedIn, e-blasts, tradeshows, and web conferences. Attendance at tradeshows and conferences may be required occasionally.
  • SalesForce.com: Use SFDC CRM to detail customer information, track opportunities, and sales activities.
  • Quality: Diligently study and follow the requirements of the ISO 13485 quality management system.
  • Essential proficiencies and behaviours: Align and function in accordance with LGC’s core value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

 

Qualifications

Education/Experience/Licenses/Certifications

Minimum Qualifications:

  • A bachelor’s degree or equivalent experience in Life Sciences, Business, Marketing, or a related field required; master’s or doctorate degree in Biology, Genetics, or Business Administration desired.
  • Strong foundation in genetics and molecular biology; laboratory or bench experience preferred. Ability to understand a broad range of customer applications and identify commercial opportunities.
  • Experience in sales, account management, customer service, or other customer-facing roles preferred. Demonstrated communication skills and interest in consultative selling required.
  • Proficiency with SalesForce.com or other CRM for pipeline and account management preferred.
  • Demonstrated ability or skills to develop customer relationships, find opportunities, and contribute to account growth preferred.
  • Strong computer skills required, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.

Proficiencies & Behaviours:

  • Proven, effective time management and organizational skills.
  • Demonstrated good professional judgment and reliability.
  • High accuracy and detail-orientation.
  • Outstanding interpersonal and networking skills to drive successful relationship building.
  • Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics.
  • Excellent written and verbal communication and listening skills.
  • High-energy and positive “can-do” approach.
  • Ability to work autonomously and to travel as needed (<10%).
  • Aptitude to work in a complex and rapidly growing company: Self-starter and proactive in learning new products and technologies.
  • Dedicated to meeting targets on schedule and within budget.
  • Align with and embody LGC’s fundamental value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

OUR VALUES

  • PASSION
  • CURIOSITY 
  • INTEGRITY
  • BRILLIANCE
  • RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld 

Skills Required

  • Bachelor's degree or equivalent in Life Sciences, Business, Marketing, or related field
  • Strong foundation in genetics and molecular biology
  • Laboratory or bench experience
  • Demonstrated communication skills and interest in consultative selling
  • Experience in sales, account management, or customer-facing roles
  • Proficiency with SalesForce.com or other CRM for pipeline and account management
  • Strong computer skills including Microsoft Word, Excel, and PowerPoint
  • Ability to work autonomously and travel as needed (<10%)

LGC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.

  • Healthcare Strength Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
  • Retirement Support Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
  • Leave & Time Off Breadth Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.

LGC Insights

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The Company
HQ: Teddington
1,459 Employees

What We Do

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.

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