Training
- You’ll go through comprehensive sales training that includes:
- How to deliver exceptional customer experiences in every conversation.
- How to identify customer needs and recommend the best product or package.
- How to navigate CRM and communication tools efficiently.
- How to close sales while maintaining trust and professionalism.
- Ongoing coaching, mentorship, and opportunities for advancement.
What You'll Do
- Engage with customers via phone, chat, or email to understand their needs.
- Guide customers through product options and help them make confident choices.
- Provide accurate, friendly, and professional responses to questions or concerns.
- Maintain detailed records of customer interactions in our CRM.
- Collaborate with your team to continuously improve the customer journey.
- Bring a positive, helpful attitude to every interaction — you’re here to make it easy!
What You Bring
- A growth mindset — you’re curious, coachable, and eager to learn.
- Strong communication skills, you’re comfortable talking to people and building rapport quickly.
- A self-starter attitude, you take initiative and enjoy solving problems.
- Interest in technology, business, and sales — you want to understand how companies grow.
- Post-secondary education.
- No prior sales experience required, just a drive to succeed and a willingness to learn.
What We Offer
- Competitive base salary + performance bonuses
- 100% remote, flexible work environment
- Comprehensive employer-sponsored health benefits
- Paid time off and flexible hours
- Ongoing professional development and learning opportunities
- A team culture built on growth, connection, and fun!
Top Skills
What We Do
As the 9th fastest-growing company in 2023, The Sales Factory is a leader in B2B revenue growth. Our philosophy blends data-driven insights, industry experience, with a deep understanding of human relationships in business. We specialize in: GTM Strategy Design: Crafting unique go-to-market strategies. Market Research: Providing deep market insights. Call Only SDRs / B2B Telemarketing: Generating leads with effective high caliber callers and value driven communication. SDR/BDR Services: Generating and nurturing leads for conversions. GTM Team Build: Building teams for startups and aiding GEO expansion in North America. Value and Expertise Fast Deployment: Rapid execution for timely market entry. North American Market Expertise: Unique insights into the Canadian and US markets. Industry Versatility: Experience across Software, SaaS, Robotics and Automation, Manufacturing, Cannabis, CPG, Real Estate, Business Services, and more. Canada-Based Operations: Offering strategic advantages for North American market penetration. Our Unique Approach Our methodology combines data-led precision with a human-centric approach, ensuring strategies that resonate on a personal level and foster long-term relationships. Deep Integration as a Virtual Extension We aim to integrate seamlessly with your team, aligning closely with your strategies, goals, and technology. Partner with us for: Adaptability to diverse business environments. Comprehensive industry knowledge. A commitment to delivering results that exceed expectations. At The Sales Factory, we're your partner for growth in the B2B landscape. Connect with us to transform your business goals into real-world successes.
