Inside Sales Representative - ADT

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92660, Newport Beach, CA, USA
In-Office
Junior
Insurance
The Role
Sell ADT home security systems through warm inbound transfers. Assess homeowners’ needs, recommend security packages, present equipment and smart-home solutions, overcome objections, close sales during the initial call, coordinate installation appointments, maintain CRM records, and meet sales quotas while supporting customer satisfaction.
Summary Generated by Built In

Inside Sales Representative - ADT
Location: Newport, California  (On Site)

Job Overview
We are seeking experienced Inside Sales Representatives to sell ADT home security systems through
100% warm, live transfers. You'll recommend security solutions, build customer trust, and close sales. No
cold calling or prospecting—just qualified conversations and uncapped commission.


What we are looking for

  • Direct ADT sales experience required, with working knowledge of ADT equipment, packages,
  • features, and pricing.
  • 1+ years of phone sales, inside sales, or one-call-close experience.
  • Demonstrated ability to close sales over the phone, handle objections, and convert qualified
  • conversations into customers.
  • Strong communication skills and the ability to build trust quickly with homeowners.
  • Comfortable recommending security solutions and explaining product value without relying on
  • high-pressure sales tactics.
  • Proficiency with CRM platforms, VoIP phone systems, and computer-based sales tools.
  • Self-motivated, goal-oriented, and comfortable working in a performance-driven sales
  • environment.
  • Reliable attendance, professionalism, and ability to work a consistent full-time schedule.
     

Compensation
• Uncapped, tiered commission payouts for every qualifying closed ADT system.
• Weekly pay frequency.
• No limit on commission earnings or sales production.

CoverageX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.

Qualifications

What you will be doing

  • Receive and handle 100% warm, live transfers from homeowners actively engaged with our
  • partner's enrollment team.
  • Build rapport quickly, identify homeowner security needs, and recommend the appropriate ADT
  • home security package.
  • Present ADT equipment and smart home solutions, including touchscreen panels, Google Nest
  • cameras, smart locks, motion detectors, and perimeter sensors.
  • Handle customer questions, overcome objections, and close sales during the initial phone
  • conversation.
  • Coordinate installation appointments directly with Secure 24's scheduling and dispatch team.
  • Maintain accurate customer information, sales activity, and call outcomes in the CRM.
  • Meet individual sales quotas while maintaining strong conversion rates and customer
  • satisfaction.
  • 100% warm, live inbound transfers. No cold calling, door knocking, or outbound prospecting.
  • Consistent opportunities to speak with homeowners already engaged in a CoverageX enrollment

Skills Required

  • Direct ADT sales experience with knowledge of ADT equipment, packages, features, and pricing
  • At least 1 year of phone sales, inside sales, or one-call-close experience
  • Demonstrated ability to close sales over the phone and handle objections
  • Strong communication skills and ability to build trust with homeowners
  • Ability to recommend security solutions and explain product value
  • Proficiency with CRM platforms, VoIP phone systems, and computer-based sales tools
  • Self-motivated, goal-oriented, and comfortable in a performance-driven environment
  • Reliable attendance, professionalism, and availability for a consistent full-time schedule

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The Company
HQ: Tustin, CA
550 Employees
Year Founded: 2016

What We Do

CoverageX provides vehicle service contracts and home warranty plans designed to protect cars, homes, and their owners. The company emphasizes transparent pricing, clear terms, responsive customer support, and protection tailored to real-world needs. Its offerings include auto and home coverage, roadside assistance, rental-car benefits, and multiple protection tiers, serving drivers and homeowners nationwide as a modern alternative to traditional warranty providers.

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