Inside Sales Rep (日本語が後に続きます)

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Responsibilities:As an Inside Sales Representative, you will support our IFI and Bersou Solutions teams by maximizing service revenue through qualifying inbound sales leads, conducting product demos, and preparing business proposals. Your responsibilities will also include managing pricing and inventory, including EOL items, supply forecasting, generating quotations, and providing guidance on price increases, ultimately delivering sales support to our existing customer base

Inside Sales (70%)

Key Actions/Activities

• Engage current install base to maximize supplies and services revenue
• Qualify inbound sales calls and pass Opportunities in SFDC to regional sales reps
• Qualify leads by marketing activities, screen and pass Opportunities in SFDC to regional sales reps
• Explain and demonstrate features of products and services
• Manage and close sales within assigned accounts
• Update annual/quarterly business plans and reviews to ensure performance against plan
• Develop and analyze database platform of install base
• Check the maintenance contract
• Achieve the sales quota

Sales Support (30%)

Key Actions/Activities

• Point person for standard sales quotation
• Assist in handling incoming part number/supplies/printer questions
• Work with customer operations, technical support and services teams to ensure resolution of escalated partners & customers issues
• Provide input to Sales Reps for Forecasting and funnel management
• Act as key customer liaison when Sales Reps is out of office
• Manage pricing updates
• Update Turn the Base list
• Work on special assignment/project instructed by the manager

Basic Qualifications:

• Bachelor's degree
• 3+ years of work experience
• Technical competence and ability to utilize various software and hardware platforms (Oracle, Business Intelligence, CRM)
• Proficient with MS products: Word, Excel, PowerPoint, Outlook
• Basic communication skills in English (reading & writing)
• Native level of Japanese language skill (reading, speaking & writing)

Preferred Qualifications:

• Goal oriented, persistent, skilled collaborator with exceptional communication and interpersonal skills
• Demonstrated ability to communicate effectively, both verbally and written
• Demonstrated creative, analytical and critical thinking abilities
• Communication skills in English (TOEIC >700 points)

Customer Visits:  Up to 5%

[日本語版]

ポジション：営業 Inside Sales

責任の範囲

Inside Sales (70%)

主な業務

 • 現状を理解し、商品と保守サービスの収益を最大化する

 • 見込み客からの電話に適切に対応し、SFDCを利用して案件を担当の営業につなぐ

• マーケティング活動で生じたリードを確認、選別してSFDCを利用して担当の営業につなぐ

 • 製品や保守サービスの機能を説明およびデモンストレーションする

 • 割り当てられたアカウントの販売管理をしてクローズまでつなげる

 • 年次/四半期ごとの事業計画とレビューを更新して、計画に対するパフォーマンスを確保する

 • 販売済み製品と保守のデータベースを作成して分析する

• 保守契約を確認する

• 販売ノルマを達成する

営業サポート（30％）

主な業務

• 標準的な製品見積を担当する

 • 部品番号/消耗品/プリンターに関する問い合わせへの対応を手伝う

 • カスタマーオペレーション、テクニカル サポート、サービス チームと協力して、エスカレーションされたパートナーおよび顧客の問題を確実に解決する

 • 予測とファネル管理のために営業担当者に必要情報を提供する

 • 営業担当者が不在の場合の主要な顧客連絡窓口として機能する

 • 価格更新の管理

 • 過去の販売実績から後継品を販売できる顧客リストを更新

 • マネージャーから指示された特別な任務/プロジェクトに取り組む

必要な資格

• ４年制大学卒業または同程度の資格

 • 3年以上の実務経験

 • さまざまなソフトウェアおよびハードウェア プラットフォーム (Oracle、ビジネス インテリジェンス、CRM) を利用する能力

 • MS 製品に精通していること: Word、Excel、PowerPoint、Outlook

 • 英語での基本的なコミュニケーションスキル（読み書き）

• 日本語は母国語レベルで使用可能なこと（母国語またはN1レベル以上）

有れば好ましい資格

• 目標志向、粘り強さ、優れたコミュニケーション能力、対人スキル、優れた協調性

 • 口頭でも書面でも効果的にコミュニケーションできる能力

 • 創造的、分析的、批判的思考能力 ・英語でのコミュニケーション能力（TOEIC700点以上）

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

For more information, visit www.entrust.com.  Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

                                                                                 Updated 2024

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

For more information, visit www.entrust.com.  Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

NO AGENCIES, NO RELOCATION

#LI-GR1

#ENT123

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

Grace Rusingiza

[email protected]