Job Summary
We are seeking a detail-oriented and proactive Inside Sales & Project Coordinator to support our sales and operations teams within a fast-paced industrial manufacturing environment. This role is responsible for preparing customer quotations, managing follow-ups, and coordinating project activities from order through completion.
The ideal candidate brings mid-level experience in industrial sales or manufacturing, strong organizational skills, and the ability to manage multiple priorities while maintaining a high level of customer service. This position plays a critical role in ensuring responsiveness to customers and smooth execution of internal processes.
Key Responsibilities
- Prepare and deliver accurate, timely customer quotations based on technical and commercial requirements
- Proactively follow up on open quotes and customer inquiries to drive conversion and maintain engagement
- Coordinate project activities between sales, engineering, production, and customers
- Track order status, timelines, and deliverables to ensure on-time execution
- Maintain CRM and internal systems with up-to-date customer and project information
- Assist the outside sales team with administrative and customer support needs
- Communicate effectively with customers regarding order status, updates, and issue resolution
- Identify process improvement opportunities to enhance efficiency and customer experience
Qualifications
- 3–7 years of experience in inside sales, sales support, or project coordination in an industrial or manufacturing environment
- Strong understanding of quoting processes, order management, and customer follow-up
- Excellent organizational and time management skills with attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Strong written and verbal communication skills
- Proficiency in CRM (ideally HubSpot) systems and Microsoft Office (Excel, Word, Outlook)
- Experience working with technical products or engineered solutions preferred
Key Attributes
- Highly organized and dependable
- Customer-focused with a sense of urgency
- Team-oriented with strong cross-functional collaboration skills
- Self-starter who can anticipate needs and take initiative
- Comfortable working in a structured but evolving environment
Why Join Us
- Stable and growing company in the industrial/manufacturing sector
- Collaborative team environment with direct impact on customer success
- Opportunity to grow into expanded sales or operations roles
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 3-7 years experience in inside sales, sales support, or project coordination in an industrial or manufacturing environment
- Strong understanding of quoting processes, order management, and customer follow-up
- Proficiency with CRM systems
- Experience with HubSpot (CRM)
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent organizational and time management skills with attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Strong written and verbal communication skills
- Experience working with technical products or engineered solutions
What We Do
For more than 70 years, Cattron has provided trusted wireless control solutions to environments where systems absolutely cannot fail, serving a variety of companies in industrial, transportation, safety systems and mining applications. From standard to custom-engineered systems, Cattron offers reliable control solutions tailored to meet customer-specific requirements around the world, all while supporting clients with world-class service and technical support for as long as it is needed. Cattron proudly delivers wireless solutions that connect devices, control machines and protect assets around the world.
