Inside Sales Manager

Posted 5 Days Ago
Be an Early Applicant
Houston, TX, USA
In-Office
Junior
Hardware • Other
The Role
Manages inside sales and customer support activities for an industrial valve manufacturer. Responsibilities include training sales representatives, handling quotations and orders, supporting product selection, maintaining customer records, coordinating deliveries with production and inventory teams, resolving technical and fulfillment issues, processing returns and credits, and improving customer support procedures. The role is onsite and includes rotational after-hours support.
Summary Generated by Built In

Location: AMRESIST 2045 Silber Rd, Houston, TX 77055

Position Hours: Onsite M-F, 8 AM- 5 PM

Leverage your in-depth experience as an Inside Sales Manager for an industrial product manufacturer and take your career to new heights with AMRESIST, a leading manufacturer of valves and flow control products. In this mission-critical role, you will be on the front lines of our customer experience, overseeing everything from product pricing to customer relations to the continued growth and development of our Inside Sales and Customer Support teams. You will be the trusted partner for our high-profile customers and internal clients, ensuring that their expectations for order fulfillment and quality are not only achieved but exceeded whenever possible. You will have the opportunity to help shape the future of AMRESIST as you implement processes and procedures that improve the efficiency of our customer support.  This is truly a career-defining opportunity to be part of a dynamic team that is committed to staying at the forefront of our industry.

Essential Job Functions and Responsibilities:  

  • Support Technical Inside Sales Reps. with ongoing training
  • Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors
  • Quotes products and services to customers, outside sales, and enters them into Dynamics 365.
  • Enters customer orders into Infor LN (ERP)
  • Aids customers and outside sales with the requirements and proper product selection
  • Uses a computer & CRT to retrieve customer information, product stock status information, the status of purchase orders, delivery information and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information
  • Works closely with production and Inventory Control regarding deliveries of scheduled shipments for non-stock items needed for customer orders.
  • Professional, respectful customer communications
  • Satisfies customers with technical issues, delivery, expediting, returns and complaints
  • Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
  • Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued
  • Provides occasional on-call or after-hours support on a rotational basis.
  • Performs other related duties as assigned.

Qualifications and Core Competencies (Knowledge, Skills & Abilities):

  • College degree or High school diploma
  • 2 or more years of relevant inside sales experience; 5 years or more preferred.
  • Exceptional multitasking and organizational skills
  • Basic computer skills (MS Office)
  • Excellent written and verbal communication skills

Please Note:

  • Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

  • Competitive Pay Plans
  • Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
    • Medical, dental, vision, and life insurance
    • Paid holidays and vacation
    • 401(k) plan with matching contributions
  • Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
  • Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
  • An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!


About Bray International

 Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

 

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana.  This requirement applies regardless of state or local marijuana/cannabis laws.


Qualifications Behaviors Preferred Leader: Inspires teammates to follow them Education Preferred Bachelors or better. Experience Required Inside Sales Management Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • College degree or high school diploma
  • At least 2 years of relevant inside sales experience
  • Five or more years of relevant inside sales experience
  • Exceptional multitasking and organizational skills
  • Basic computer skills, including Microsoft Office
  • Excellent written and verbal communication skills
  • Inside sales management experience
  • Leadership ability to inspire teammates

Bray International, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bray International, Inc. and has not been reviewed or approved by Bray International, Inc..

  • Fair & Transparent Compensation — Compensation is often characterized as acceptable to good, and posted ranges for certain roles align with market estimates in key locations.
  • Leave & Time Off Breadth — PTO is described as generous in multiple public materials, suggesting time-off offerings can be attractive.
  • Retirement Support — 401(k) with company matching is present and at times described as strong, indicating a solid retirement pillar.

Bray International, Inc. Insights

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The Company
HQ: Houston, TX
1,010 Employees
Year Founded: 1986

What We Do

Wafer Swing Check Valves engineered for virtually unobstructed flow even in low pressure applications. In 1986 Bray International, Inc. was founded with one objective in mind, to become our customer’s global flow control partner. Bray’s worldwide offices and distribution networks have made us truly global. Offering a comprehensive line of innovative flow control solutions has made us an industry leader. And thanks to our unrelenting commitment to quality and customer service, clients around the world have made us their trusted partner. After 30 years, our focus hasn't changed. Bray International, Inc. your global flow control partner.

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