Inside Sales Manager

Posted Yesterday
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Mountain View, CA, USA
In-Office
97K-129K Annually
Senior level
Hardware • Security
The Role
Lead and develop the Inside Sales and Customer Service team to manage quoting, order entry, order administration, and sales reporting. Serve as escalation point for customer inquiries, partner with sales and cross-functional teams, monitor bookings/backlog, drive process improvements, and ensure compliance and strong customer relationships to support revenue growth.
Summary Generated by Built In

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

  

Job Description

  

Join a pivotal leadership role where you bridge sales execution and customer experience. As the Inside Sales Manager, you’ll lead a high-impact team responsible for quotation support, order management, and customer service operations. Reporting to senior sales leadership, you’ll play a key role in driving revenue growth, operational excellence, and long-term customer relationships in a fast-paced manufacturing or technology environment. This is an opportunity to shape processes, develop talent, and directly influence business outcomes.

What you’ll do
  • Lead, coach, and develop the Inside Sales and Customer Service team to drive performance and accountability

  • Set priorities, goals, and performance metrics aligned with company objectives

  • Oversee quoting, order entry, order administration, and sales reporting activities

  • Act as the escalation point for customer inquiries related to orders, deliveries, and service issues

  • Build and maintain strong customer relationships throughout the sales lifecycle

  • Monitor key metrics such as bookings, backlog, and revenue performance

  • Partner with sales and business development teams to support growth opportunities

  • Collaborate cross-functionally with operations, engineering, finance, and supply chain teams

  • Drive improvements in sales support processes, order accuracy, and customer responsiveness

  • Ensure compliance with company policies, documentation standards, and regulatory requirements

What you need
  • Strong leadership, coaching, and team development skills – required

  • Excellent customer relationship management and problem-solving ability – required

  • Advanced communication skills (verbal and written) – required

  • Data analysis and reporting capability – preferred

  • Experience with ERP and order management systems – required

  • 5+ years in inside sales, customer service, or sales operations in manufacturing/technology – required

  • 3+ years of people management experience – required

  • Bachelor’s degree in Business, Marketing, or related field – required

What we offer
  • Opportunity to lead and shape a critical customer-facing function

  • Collaborative, cross-functional work environment

  • Exposure to senior leadership and strategic initiatives

  • Career growth in a high-technology or manufacturing setting

  • A culture focused on continuous improvement and operational excellence

What happens next

After you apply, our recruitment team will review your application and reach out to qualified candidates. The process typically includes an initial screening followed by interviews with leadership and cross-functional stakeholders.

U.S. Citizenship may be required due to export control regulations and customer requirements.

  

Salary Range:

$96,600.00-$128,800.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

Skills Required

  • Strong leadership, coaching, and team development skills
  • Excellent customer relationship management and problem-solving ability
  • Advanced communication skills (verbal and written)
  • Data analysis and reporting capability
  • Experience with ERP and order management systems
  • 5+ years in inside sales, customer service, or sales operations in manufacturing/technology
  • 3+ years of people management experience
  • Bachelor's degree in Business, Marketing, or related field

Teledyne FLIR Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teledyne FLIR and has not been reviewed or approved by Teledyne FLIR.

  • Leave & Time Off Breadth Time off includes progressive vacation that increases with tenure, sick leave, and paid holidays. Immediate eligibility and flexible scheduling at some sites support practical use of leave.
  • Healthcare Strength Health coverage spans medical, dental, vision, and life insurance, alongside short- and long-term disability. Wellbeing resources such as on-site fitness options and no-cost counseling are available in the U.S.
  • Retirement Support A 401(k) with company match is offered, complemented by tax-advantaged accounts and, in some divisions, an ESPP. Match terms were enhanced recently at the corporate level.

Teledyne FLIR Insights

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The Company
HQ: Täby
3,092 Employees
Year Founded: 1978

What We Do

Teledyne FLIR designs, develops, manufactures, markets, and distributes technologies that enhance perception and awareness. We bring innovative sensing solutions into daily life through our thermal imaging, visible-light imaging, video analytics, measurement and diagnostic, and advanced threat detection systems. Teledyne FLIR offers a diversified portfolio that serves a number of applications in government & defense, industrial, and commercial markets. Our products help first responders and military personnel protect and save lives, promote efficiency within the trades, and innovate consumer-facing technologies. Teledyne FLIR strives to strengthen public safety and well-being, increase energy and time efficiency, and contribute to healthy and intelligent communities.

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