- Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
- Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
- Leverages TD executives for support.
- Proactively manages accounts by evaluating product mix and profitability
- Makes adjustments to meet TD profitability objectives
- Identify appropriate opportunity to sell TD full portfolio of products and services
- Develops strategic business plans, and effectively present to TD management.
- Provides regional level direction in the absence of the manager
- On a daily basis provide team direction on KPI performance, company directives, vendor initiatives, etc
- Viewed by supporting departments management teams as a change agent and subject matter expert
- Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers
- Assists associates and reps in resolving complex, important customer problems or issues
- Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions
- Requires high level of interpersonal and collaborative skills
- Identifies, develops, and implements business opportunities through customer facing activities
- Demonstrates detailed account knowledge
- Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits
- Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
- Represents TD SYNNEX at business partner events
- Performs additional duties as assigned
- Meets attendance and punctuality standards
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
- Able to be diplomatic when handling calls/correspondence for Management.
- Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to display assertiveness and a high level of self-confidence.
- Able to facilitate group interactions.
- Able to identify needs and opportunities and develop action plans to address.
- Able to interact effectively with all levels of management.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Able to prepare/analyze appropriate reports and other business correspondence.
- Able to serve as a resource to others in the resolution of complex problems and issues.
- Able to sort through numerical information and recognize trends and details.
- Able to think strategically and tactically.
- Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to avoid win/loss situations and ensure productive resolutions of conflict.
- Able to analyze and resolve complex issues and problems in a sound and timely fashion.
- Able to maintain confidentiality of sensitive information.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Skills Required
- Ability to analyze research data and recommend appropriate actions
- Ability to handle complex cross-functional business processes
- Ability to coach others and provide team direction
- Strong interpersonal, collaborative, diplomatic, and conflict-resolution skills
- Ability to negotiate, promote ideas persuasively, and close transactions
- Ability to analyze reports, numerical information, trends, and details
- Advanced proficiency with relevant computer applications, including spreadsheets, word processors, and databases
- Strong leadership, organizational, time management, strategic thinking, and problem-solving skills
- Ability to maintain confidentiality of sensitive information
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
-
Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
-
Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
-
Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
