Inside Sales Engineer

Job Summary:

Join our Middle East and Africa team as Inside Sales Engineer who will independently create quotations for Customers and ensure requests are handled at a high quality, accurately and in time. The role will collaborate closely with the Sales Offices and the Regional Sales Teams to address daily inquiries effectively.

In This Role, Your Responsibilities Will Be:

• Review Project Specifications and Technical specifications, understand customer requirements through conference calls with customer/Sales office/Local Business Partners.

• Prepare Technical, Commercial Quote and Technical deviations list.

• Proactive follow-up of quotations with customers as agreed with the Sales team verify if the submitted quote aligns with their requirements.

• Answer customer questions, both technical and commercial.

• Ensure resultant purchase orders are clean and in line with quotation /agreed terms & conditions.

• Communicate with manufacturing locations for queries regarding lead-time, specials, etc.

• Maintain accurate and complete records in CRM and other tools as required.

• Provide product and application information to external and internal customers.

• Attend meetings with customers and/or field sales and sales meetings as required, analyze the competition products

• Develop and maintain a sound knowledge of products and applications

In collaboration with the Inside Sales/Customer Service Manager, support on the activities below:

• Recruitment, development, training, appraisals, disciplinary and coaching of the team.

• Drive KPI’s within the Inside Sales team in accordance with group standards. 

• Ensure Health and safety compliance as per standards under local law 

Who You Are: 

• Breakthrough thinking with a can-do attitude.

• Desire to work in an inclusive environment, proactively work across the organization in order to establish and achieve common goals.

• Actively assist in any assigned bid activities, to guarantee that the customer specifications are accurately understood, and that innovative and cost-efficient solutions are proposed.

For This Role, You Will Need:

• University degree in Engineering (Mechanical or Instrumentation).

and experience in leading the team. 

• Engineering experience related to Pressure Regulators, Instrumentation Valves, in Oil & Gas, Petrochemical, Power, Water Industry preferred

• Creating portfolios as evidence for your competency element as part of structured continued further education in engineering.

• Awareness of internal and industry standards as related to position responsibility.

• In Depth understanding of project specifications and commercial terms. Optimizes work processes and improves performance metrics (Preferred).

Preferred Qualifications that Set You Apart:

• Min 3 years’ experience in a similar position or in a commercial environment (technical support, quotations, technical sales)

• Min 1 Year experience in leading a team (preferred)

• Languages: English-advanced level.

• PC skills: MS Office, ERP (Oracle preferred), CRM/Salesforce

• Strong interpersonal skills and able to pitch the solution for applications. 

• Excellent written and verbal communication skills.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.