Inside Sales + CRM

ABOUT THE ROLE

This is a growth-focused role that sits at the intersection of marketing and program delivery. The Inside Sales + CRM Manager owns the outreach pipeline across Wadhwani Foundation’s core programs. You will identify, qualify, and nurture leads, manage the CRM, and work closely with program teams to convert outreach into partnerships, enrolments, and employer relationships.

WHAT YOU WILL DO

Pipeline and Outreach

•       Own the end-to-end outreach pipeline for Accelerate (venture and partner pipeline), Liftoff.AI (institutional and corporate partners), and Skilling (employer and placement partners)

•       Run structured outreach sequences via LinkedIn, email, and phone

•       Qualify inbound leads from campaigns and route them to the right program teams

•       Track and report pipeline health every week

CRM Management

•       Own the CRM setup, hygiene, and reporting across programs

•       Build dashboards that give the marketing and program teams real-time visibility into pipeline status

•       Identify gaps in the funnel and recommend corrective actions

Collaboration

•       Work closely with program teams to understand partner profiles and outreach priorities

•       Align with the marketing team on campaign-to-pipeline linkage — ensuring leads generated are followed up effectively

WHAT WE ARE LOOKING FOR

•       5–7 years in inside sales, business development, or partnerships roles

•       Hands-on experience with a CRM platform (HubSpot & Zoho)

•       Strong written and verbal communication - comfortable reaching out cold and following up persistently

•       Organised, data-driven, and comfortable owning a number

•       Experience working with B2B or institutional audiences preferred