Working at Freudenberg: We will wow your world!
Responsibilities:Customer Quotation Management: Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up.
Sample and Tooling Management: Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process.
Pricing Management: Maintain customer-specific prices in SAP and manage price increases in alignment with account managers.
Customer Master Data Management: Ensure accurate and up-to-date customer data.
Support on Customer Contracts: Assist with terms and conditions, commercial/logistics/price agreements.
Commercial Handling: Manage customer-specific requirements and handle customer debit/credit notes.
CRC coordination: is the reference person for REACH declaration.
Educational Background: Bachelor’s degree in Business, Sales, or a related technical field.
Professional Experience: Previous experience in a commercial field, preferably in Customer Service or Inside Sales.
Language Skills: Fluent in Italian, English, and French, German is a plus.
Technical Skills: Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP), CRM, REACH declarations.
Customer Orientation: Strong focus on customer needs and satisfaction.
Communication & Interpersonal Skills: Strong verbal and written communication skills, positive approach, and ability to build strong partnerships.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.Top Skills
What We Do
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products.
Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action.
In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion.
Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.
Visit and follow us at
www.freudenberg.com
https://www.instagram.com/freudenberg.group/
www.youtube.com/FreudenbergGroup
www.facebook.com/freudenberggroup
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