Switchcraft® is a U.S. manufacturer of connectors, jacks, plugs, molded cable assemblies, patchbays, and switches. Our products are used in a wide variety of industries including medical, GPS, process control, transportation, homeland security, broadcast and pro audio.
The Account Representative is responsible for providing service and support to distributors, OEM customers and outside sales force.
Location: Jefferson Park, IL (Chicago)
Shift: M-F 7:30-4pm
Pay: $22/Hour
Job Duties:
- Heavy phone and e-mail contact with customers
- Interface with manufacturing, operations, engineering, and accounting in order to provide the highest level of service
- Providing quotes for customers by reviewing drawings, working with regional sales managers and the quoting specialist.
- Order processing by using our ERP system and expediting when necessary
- Some technical support
Preferred Qualifications
- Minimum of 3 years customer service experience in MANUFACTUIRNG environment
- Experience working with Purchase Orders
- The ability to handle multiple incoming calls and e-mails
- The ability to multi-task and prioritize their work and time
- Excellent communication skills both verbal and written
- Excellent computer skills, Windows and Internet
- Technical/electronic background a plus.
Benefits
Paid Time Off
Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term/Long Term Disability
Commuter benefits
Employee Assistance Plan (EAP)
Flexible Spending Accounts (FSA)
FSA-Dependent Care
Health Savings Account (HSA)
401k
Educational Assistance (Tuition Assistance)
Referral Program
Parental Leave
Healthy Rewards
EOE M/F/Disabled/Vet
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.
Skills Required
- Minimum of 3 years customer service experience in manufacturing environment
- Experience working with Purchase Orders
- Excellent communication skills both verbal and written
- Excellent computer skills, Windows and Internet
What We Do
HEICO Corporation, through its subsidiaries, engages in the design, manufacture, and sale of aerospace, defense, and electronics related products and services in the United States and internationally. The company operates through two segments, Flight Support Group (FSG/HEICO Aerospace) and Electronic Technologies Group (ETG). HEICO Aerospace offers jet engine and aircraft component replacement parts. It also involves in manufacturing specialty aircraft/defense related parts; offering thermal insulation blankets primarily for aerospace, defense, and commercial applications; subcontracting for original equipment manufacturers (OEMs); providing specialty parts as a subcontractor for aerospace and industrial OEMs, and the United States government. In addition, this segment distributes hydraulic, pneumatic, mechanical, and electro-mechanical components for the aviation markets.
