Architectural Metals (Metals) is a segment within Apogee that is a provider of aluminum windows, curtainwall (soon to be retired), storefront and entrance systems. We offer an integrated set of capabilities including design, engineering, extrusion, finishing, fabrication, and assembly.
Our market-leading brands offer solutions for a wide range of construction project types and sizes across the U.S. and Canada. We are known for our dependable on-time service, robust engineering capabilities, broad product portfolio, and industry-leading quality. Brands supported within the Metals segment include: Alumicor, EFCO, Linetec, and Tubelite.
Position Summary
The Inside Sales Coordinator acts as the primary contact for inputting client orders into the company database to be used by production. The essential duties outlined below may vary based on location or brand.
Key Responsibilities
Order Processing
Accurately inputting customer orders, including material types, quantities, exposures, services, and customer information, into the company's database.
Processing incoming orders, handed off from Client Services Representative, ensuring all information is complete and accurate.
Checking product availability, and allocating of Linetec Managed Inventory when applicable, ensuring orders can be completed promptly.
Verifying pricing and applying any applicable discounts to orders.
Maintaining detailed and organized records of all orders and related transactions.
Identifying and resolving issues that may arise during the order processing cycle.
Communication
Communicating with internal teams (Client Services Representatives, Receiving, and Scheduling) to resolve order-related issues.
Collaborating with other departments, such as production, Scheduling, and receiving to ensure smooth order processing.
Experience & Skills
Education:
High School Diploma, required.
Associate degree or equivalent work experience, preferred.
Experience:
Minimum of 1 year of customer service experience, preferred.
Proficient with order entry processes and software, preferred
Required Skills:
Fast, accurate data entry skills.
Time management, organization, and planning.
Strong verbal and written communication skills.
Strong math skills are required for price reconciliation and calculating exposures.
Problem-solving, troubleshooting, and decision-making.
Experience with Microsoft Office.
Regular/dependable attendance.
Flexibility of work hours, including overtime.
Occasional travel may be required.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.
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What We Do
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value.
Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects.
We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
