Inside Sales Consultant

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Melbourne, Victoria
In-Office
Fintech • Payments
The Role

Job Scope

The key focus of this role is to contribute to the growth of WEX Fleet APAC by acquiring new customers by closing new sales deals whilst providing a high level of sales support by ensuring internal and external queries are responded to in an efficient, professional and timely manner.

The Role and Responsibilities

  • Works as part of a team to acquire new business

  • Handling incoming/outgoing customer calls and processing new sales

  • Following up appropriate business leads and actively selling our products

  • Answering questions about product specifications and pricing

  • Delivering a consultative sales approach

  • Maintaining sales pipelines and maximising conversion rates

  • Consistently achieving sales targets and aspiring to exceed them

  • Upselling value add products & services

  • Accurately and efficiently enters customer information into company systems and databases

  • Maintains a working knowledge of products and services sold and keeping current on industry developments by reading current news or attending workshops

  • Liaises effectively with other teams in WEX to ensure customer requirements are met

  • Contributes to the team performance by sharing and implementing best practice ideas.

Knowledge, Skills and Personal attributes

  • A minimum of 3 years Telesales experience in a proactive selling environment is preferred but not essential.

  • Prior experience in inbound or outbound sales campaigns is highly desirable.

  • Target-driven and accountable, with a focus on achieving and exceeding KPIs

  • Consults with customers to offer the best solution for their needs, influencing appropriately

  • Articulates information to customers and stakeholders clearly and accurately

  • Builds good working relations with other team members and crossfunctional teams

  • Collaborates with others when the opportunity allows

  • Acts as a great team member and sets a positive example to others

  • Computer literate including Microsoft Office packages

  • Understands basics of the market in which WEX compete

What We Offer

  • A supportive team environment focused on growth and success.

  • Comprehensive training to develop expertise in WEX products, systems, and processes.

  • Competitive salary and incentives linked to performance.

  • Opportunities for professional development and career progression.

  • Access to WEX’s resources and industry-leading tools to help you succeed.

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The Company
HQ: Portland, ME
4,900 Employees

What We Do

We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business.

Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.

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