Inside Sales & Business Development Rep

Description

The Inside Sales & Business Development Representative is responsible for supporting GOC's sales activities, managing prospective customer inquiries, and developing new business opportunities for the company's manufactured cottages, park models, and related products.

This position combines responsive inside sales support with proactive business development. The representative will engage prospective customers, qualify sales leads, maintain consistent follow-up, develop relationships with potential dealers and business partners, and identify opportunities to expand GOC's customer base and market presence.

The successful candidate is organized, customer-focused, persistent in following up on opportunities, and comfortable balancing day-to-day sales activities with longer-term business development initiatives.

Essential Duties and Responsibilities

• Respond promptly and professionally to incoming telephone calls, emails, website inquiries, and other prospective customer     contacts.
• Identify customer needs, discuss GOC products and capabilities, and determine whether opportunities align with the company's product offerings and target markets.  
• Maintain communication with customers throughout the sales process and assist in resolving questions or obtaining information needed to support purchasing decisions.
• Proactively identify and pursue new business opportunities for GOC products in existing and potential markets.
• Research and develop prospect lists for potential dealers, distributors, developers, commercial customers, property owners, hospitality operators, and other relevant business segments.
• Initiate outbound calls, emails, and other professional contacts to introduce GOC and generate qualified sales opportunities.
• Establish and cultivate relationships with prospective business partners, repeat customers, and referral sources.
• Identify potential new markets, customer segments, geographic territories, and sales channels that may support company growth.
• Support the preparation and distribution of sales presentations, product information, proposals, and other customer-facing materials. 
• Assist with sales reporting, pipeline reviews, forecasting, and tracking of lead conversion and business development activity.
• Participate in sales meetings and contribute ideas for improving customer responsiveness, sales processes, and business development results.
  

Requirements

Required Qualifications

· Previous experience in inside sales, business development, customer service, lead generation, or a related commercial role.

· Strong verbal and written communication skills, including the ability to engage prospective customers professionally and confidently.

· Demonstrated ability to manage multiple leads, maintain follow-up schedules, and organize competing priorities.

· Strong customer service, relationship-building, and problem-solving skills.

· Comfortable making outbound calls and initiating contact with prospective customers.

· Proficiency with Microsoft Office applications, email, and customer or sales tracking systems.

· Ability to maintain accurate records and communicate effectively with internal departments.

· Self-motivated, persistent, organized, and results-oriented.

Preferred Qualifications

· Experience selling manufactured housing, modular buildings, park models, tiny homes, prefab structures, building products, or other durable goods.

· Experience developing dealer, distributor, commercial, or business-to-business relationships.

· Familiarity with CRM software, sales pipelines, lead qualification, and sales reporting.

· Experience conducting market research, prospecting new accounts, and developing new sales channels.

· Experience working in a manufacturing or product-based business environment.