Inside Sales Associate I

Reposted Yesterday
Be an Early Applicant
49509, Wyoming, MI
In-Office
Entry level
Consumer Web • eCommerce • Retail
The Role
The Inside Sales Associate I is responsible for generating new sales opportunities, responding to customer orders, providing pricing information, maintaining inventory, and ensuring customer satisfaction through follow-up and issue resolution.
Summary Generated by Built In

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

  • Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.
  • Provides pricing and delivery information.
  • Procures and maintains inventory. Monitors to ensure proper inventory turns.
  • Performs follow-up to ensure timely shipment of materials and customer satisfaction.
  • Resolves customer service issues. Tracks open sales orders.
  • Maintains strong working relationships with vendors.

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

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The Company
Norcross, , Georgia
5,465 Employees

What We Do

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com

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