Jobs at White Cap

Processes customer orders through phone, email, text, and counter channels; handles cash, check, and credit card payments; identifies products and alternatives; maintains pricing and margin guidelines; and coordinates with teammates to meet service commitments.

Facilitates inside sales through phone, email, and electronic communication. Responds to customer orders and quotation requests, enters sales orders, provides product information and pricing, prospects for new opportunities, supports upselling, and manages open orders through resolution. Performs estimating, take-offs, proposals, and product code development while meeting margin and quota goals. Provides logistics support and customer service while maintaining product knowledge and policy compliance.

Manages mid-size contractor accounts by building relationships, developing profitable business plans, generating leads, securing new business, meeting sales quotas, coordinating pricing, resolving customer issues, and maintaining product knowledge and sales reports. The role requires consistent vehicle operation, an acceptable motor vehicle record, and typically 2–5 years of experience. Outside sales experience with professional contractors is preferred.

Participates in a 6–12 month accelerated sales training program while developing product, customer, supplier, and jobsite knowledge. Learns sales processes, prepares account plans, sells products and value propositions, conducts customer visits, processes orders, and builds relationships with contractors. The role requires consistent operation of a company or personal vehicle, an acceptable motor vehicle record, strong communication, independence, organization, accountability, and a results-oriented mindset.

Operations intern supporting analyses, recommendations, process improvements, research, and special projects across business functions. The role involves identifying and resolving routine data issues, communicating roadblocks, checking processes, and presenting findings to management. Candidates should be pursuing a bachelor's degree in operations management, supply chain management, or a related field, with exposure to Lean or Six Sigma preferred. Overnight travel is typically less than 10% of the time.

Leads enterprise DevSecOps strategy, governance, standards, automation, and secure software delivery. Oversees GitHub, Azure DevOps, CI/CD, source control, infrastructure as code, application security testing, release management, and AI delivery controls. Partners with security, risk, audit, engineering, and technology teams to improve delivery maturity and reliability. Builds and manages teams, drives adoption through coaching, tracks engineering effectiveness, and reports on risk and continuous improvement.

Leads corporate insurance, claims, enterprise risk management, risk financing, and business resilience initiatives. Oversees brokers, carriers, actuaries, claims vendors, reserves, risk dashboards, acquisitions due diligence, surety, and contractual risk transfer. Partners with Finance, Legal, Audit, EHS, Operations, and Supply Chain to identify and mitigate risks. Manages budgets, executive reporting, and a professional risk-management team while advising senior leadership and Board-level audiences.

Receives, counts, records, stores, packs, unpacks, labels, and delivers inventory. Identifies shipment discrepancies, communicates with vendors about delivery issues, tracks shortages with purchasing, files purchase orders, and uses company software to maintain receiving data. The role typically requires 0–2 years of experience, with forklift operation, Oracle or similar sales-order software, construction product knowledge, and Spanish proficiency preferred.

Leads inside sales operations by overseeing prospecting, pricing and margin governance, inventory management, order resolution, and service delivery. Supports associate onboarding, training, mentoring, task delegation, and performance improvement while resolving complex operational issues. Serves as an Inside Sales contributor when needed and typically requires 7+ years of relevant experience.

Analyzes business and industry data, develops benchmarks, cost analyses, business cases, ROI calculations, scorecards, and executive presentations. Provides data-driven recommendations, supports strategic planning and project roadmaps, manages enterprise project intake and capital assignment, and defines performance indicators. Partners with internal clients to gather requirements, prioritize services, identify trends, and communicate actionable insights.

Manage and grow mid-size contractor accounts by developing sales plans, generating leads, executing profitable account strategies, meeting sales quotas, resolving customer issues, maintaining product knowledge, and submitting required sales reports. Requires driving for account work and acceptable motor vehicle record.

Participates in a 6–12 month accelerated sales training program while developing product, customer, supplier, and jobsite knowledge. Prepares account plans, sells White Cap products and value propositions, processes customer orders, and conducts sales calls with experienced representatives. The role requires consistent operation of a company or personal vehicle, strong communication, organization, independence, accountability, and a results-driven mindset.

Drives regional trade expansion and sales growth for safety and related construction products. Identifies markets and project opportunities, builds contractor and industry relationships, supports specifications and pricing, presents technical solutions, coordinates inventory and supplier programs, and collaborates with sales, marketing, engineering, and category teams. Develops business plans, supports project wins, trains associates, and advises leadership on complex strategic initiatives.

Participates in a 6–12 month accelerated sales training program covering products, vendors, customers, jobsite environments, pricing, systems, and sales techniques. Prepares account plans, sells products and value propositions, conducts customer sales calls, develops customer and supplier relationships, and processes customer orders. The role requires frequent operation of a company or personal vehicle and an acceptable motor vehicle record.

Receives, counts, stores, packs, and records incoming inventory using company software. Identifies shortages or incorrect shipments, coordinates with vendors and purchasing to resolve delivery issues, files purchase orders, and delivers products to designated areas. The role typically requires 0–2 years of experience, with forklift operation, Oracle or sales order software, construction product knowledge, and Spanish proficiency preferred.

Processes customer orders across multiple channels, manages pricing and margins, coordinates non-stock procurement and logistics, handles payments, recommends product alternatives, and resolves escalated service issues. Maintains transaction records, provides advanced pricing guidance, and mentors junior associates. The role exercises independent judgment, supports process improvements, and contributes to associate development. Overnight travel is typically required less than 10% of the time.

Deliver and continuously improve instructor-led training for newly hired Account Managers, develop curriculum and learning activities, teach construction product knowledge and consultative sales skills, facilitate classroom sessions, and support program execution and trainee development.

Drives technical product sales across a designated territory by engaging architects, engineers, consultants, specifiers, and DOTs. Promotes product specifications, delivers technical presentations and training, advises customers on product selection and compliance, monitors construction and competitor trends, supports launches, and maintains CRM records. Collaborates with Marketing, Inventory Planning, and R&D to improve product positioning and adoption. Requires frequent overnight travel and an acceptable motor vehicle record.

Participates in a 12–18 month rotational leadership program covering warehouse operations, customer service, management, business systems, and branch processes. Receives on-the-job training, mentoring, leadership development, and systems training while building skills for future operations leadership. Completes a capstone project and presents it to company leadership. Relocation may be required after program completion.

Operations Leader Trainees complete a 12–18 month rotational program covering warehouse operations, customer service, management, business systems, and branch processes. They receive leadership and operations training, collaborate with customers and teams, complete a capstone project, and receive mentorship from regional advocates and process coaches. The program prepares participants for future operations leadership opportunities and may require relocation after completion.