Inside Channel Account Manager

Job Title:

Inside Channel Account Manager

About Trellix  
Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com.

Role Overview:

Trellix is seeking an experienced and motivated Inside Channel Account Manager to oversee and grow relationships with our emerging and existing partners. As an Inside Channel Account Manager, you will act as a strategic advisor to these partners, helping them maximize their success with Trellix solutions. This role is ideal for a dynamic professional with a passion for cybersecurity, excellent interpersonal skills, and a proven ability to drive partner success.

About the Role:

• Partner Relationship Management

• Serve as the primary point of contact for assigned partners, building and maintaining strong, trusted relationships.

• Understand partner business models and align Trellix solutions to meet their needs.

• Act as a liaison between partners and Trellix internal teams to ensure seamless communication and support.

• Channel Sales Enablement

• Drive partner engagement and sales growth by educating partners on Trellix products, services, and value propositions.

• Provide training, resources, and tools to enhance partner capabilities and sales performance.

• Collaborate with partners to develop joint business plans and strategic initiatives.

• Performance Monitoring and Reporting

• Track partner performance metrics, such as revenue growth, deal registrations, and renewal rates.

• Analyze partner performance data and identify areas for improvement or opportunity.

• Deliver regular updates and reports to internal stakeholders.

• Program and Process Execution

• Ensure partners are aware of and aligned with Trellix’s channel programs, incentives, and certifications.

• Support the implementation of marketing campaigns and co-marketing efforts.

• Coordinate with cross-functional teams to streamline processes and enhance partner experience.

• Market and Competitive Insight

• Stay up-to-date on cybersecurity trends, market demands, and competitive landscape.

• Share market intelligence with internal teams to shape strategy and product development.

About You:

• Experience: Minimum 1-2 years in channel account management, preferably within the cybersecurity or IT services industry.

• Education: Bachelor’s degree in Business, Marketing, IT, or a related field (or equivalent experience).

• Strong understanding of the partner business model and cybersecurity landscape.

• Exceptional communication and interpersonal skills, with a customer-centric approach.

• Proven ability to drive revenue growth through channel partnerships.

• Proficiency in CRM software (e.g., Salesforce)..

• Analytical and strategic thinking to assess partner needs and craft actionable solutions.

• High energy, self-motivated, and goal-oriented.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Strong teamwork and collaboration skills.

This position is paid (in part) on a commission basis. The Base Pay Range is $50,000 - $60,000. The On Target Earnings (OTE) Range (base pay plus on target commission) is $85,000 – $100,000. Actual base pay within the Base Pay Range and actual OTE within the OTE Range will depend on varying circumstances, including the work location, individual qualifications, company budget and other operational business needs. Compensation may also include long-term incentives, subject to various metrics and company policy.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.