Inside Channel Account Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola solutions fixed video and access control products have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description

The Inside Channel Account Manager is responsible for working with Avigilon Alta and Unity partners in their assigned geographic region.   This role will be responsible but not limited to the following:

• Interfaces and strategically partners with Channel Account Managers in the field to increase and capture sales within assigned territory

• Develops and maintains favorable relationships with new and existing partners and is held accountable and incented for individual achievement of specific business targets and results

• Work with Channel Partners to ensure that their staff have taken the appropriate training to deploy our solutions successfully

• Educate the Partners on our solutions, understand and articulate how our solutions help them sell more and provide more value to their customers, track and report on account activity

Responsibilities:

• Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions

• Educate customers on respective business processes and procedures- proactively continue to understand products & solutions

• Demonstrate active listening and consultative selling skills when promoting additional products and services

• Display strong verbal communication skills through daily customer interaction

• Exercise multi-tasking skills when managing multiple systems and applications during customer interaction

• Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer

Qualifications:

• High School Diploma or equivalent

• 1+ years of sales or customer service experience​

• Partner focused; detail oriented

• Ability to maintain a positive attitude in a high stress/fast-paced work environment

• Confident individual who is willing to assume responsibility

• Self-motivated with a high degree of drive and determination

• Strong individual contributor and team player

• Adaptive and flexible (changing technologies, processes, environments)

Target Base Salary Range: $55,000 - $60,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-LD

Basic Requirements

• 1+ years of sales or customer service experience​

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeNew Grad
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.