The role & it's impact:
This Inside Account Manager role is about growing and managing Xero's relationships with valued Accounting and Bookkeeping firms in your territory. In this role you will build, educate, and grow our Xero Partner channel through effective territory management and sales pipeline development.
Through effective territory management, you will prioritise your portfolio of 400 partners to optimise calling time and identify opportunities to design longer-term deals that support your partners' digital strategies - with your ultimate focus being retaining partners, migrating clients to Xero and helping these practices grow their business.
The team & how they connect:
You will join a collaborative team of 7 reporting directly to our Partner Sales Manager. The team works closely together, exchanging ideas transparently and working as a coordinated unit to expand Xero's footprint. By balancing individual accountability with collective support, this team ensures partners receive the strategic guidance they need to thrive.
Initially, you will focus on:
Categorising and prioritising a dedicated territory to build a healthy pipeline of new and continued revenue opportunities.
Identifying opportunities to develop business plans to produce larger or longer term deals within your book of business
Engaging with existing partners via phone and email to build quick, robust rapport and support their online migration strategies.
Maintaining up-to-date, accurate records of all inbound and outbound partner interactions within Salesforce.
Increasing the percentage of certified partners within your region and driving attendance to upcoming Xero educational and sales events.
Where and how you can work:
This position is Sydney based. Xero offers a balanced approach to workspace flexibility, combining the comfort of working from home with regular in-office collaborative days to catch up, build relationships and connect face-to-face.
Here are some of the things we are looking for:
Your proven background in phone and email sales allows you to easily connect with partners and manage long-term client relationships.
A genuine curiosity and interest in the emerging online accounting market drives you to continuously update your industry knowledge.
You are highly target driven, possess excellent attention to detail and take natural ownership of your daily sales activities.
Bringing loads of initiative and a self-motivated approach, you have a strong desire to learn and grow your career alongside Xero.
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Skills Required
- Proven background in phone and email sales
- Ability to connect with partners and manage long-term client relationships
- Curiosity in the online accounting market
- Target driven with attention to detail
- Self-motivated approach and strong desire to learn
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
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Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
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Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
