ABOUT THIS POSITION
Reporting to the VP Clinical Product Strategy, the Inpatient Coding Specialist is a member of the Customer Success organization who will provide coding subject matter expertise, insight and an active role to our clinical and business goals including product innovation and development.WHAT YOU'LL DO
What you’ll do:
Coding
Research and develop inpatient coding criteria that identifies common areas of coding error or discrepancy
Conduct coding and documentation audits to assess product compliance with coding guidelines and regulations.
Identify areas for product improvement and provide recommendations for enhancing accuracy.
Stay informed about industry updates on coding guidelines and materials to ensure product compliance and competitiveness.
Collaborate with internal teams to understand the implications of coding and clinical documentation requirements on product development.
Engage with client partners to assess coding practices and responsibilities that would impact product development.
Research healthcare technology changes and trends affecting documentation and coding, guiding product development accordingly.
Evaluate coding processes, systems, and documentation practices, implementing strategies to optimize product performance and efficiency.
Design workflow processes to ensure efficiency and quality for users.
Collaborate with cross-functional teams, especially the clinical team, to ensure clinical and coding compliance and support organizational initiatives.
Stay up-to-date with changes in coding regulations, guidelines, and industry trends.
Prepare coding-related reports, analyses, and recommendations for product development and strategic decision-making.
Product
Collaborate with cross-functional teams, serving as the coding subject matter expert
Collaborate with Data Science to improve inputs to models
Conduct and coordinate audits and quality checks of product capabilities
WHAT YOU'LL NEED
Bachelor's degree in Health Information Management (RHIA) or Bachelor degree in related field with appropriate coding certification
Certification: CCS and/or CIC required, CCDS and/or CCDS preferred
Experience in monitoring and assessing coding accuracy
Experience managing a second level review process that identifies coding error or discrepancies
Experience in developing new technology highly preferred
3-5+ years of inpatient coding experience required
Experience in coding consulting role preferred
Ability to travel 15-20% of the time.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- Bachelor's degree in Health Information Management or related field with coding certification
- Certification: CCS and/or CIC required
- 3-5+ years of inpatient coding experience
- Experience in monitoring and assessing coding accuracy
- Experience managing a second level review process for coding errors
- Experience in coding consulting role preferred
- Experience developing new technology highly preferred
Waystar Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as generous, including PTO, numerous paid holidays, and flexible time off options that support work–life balance. Policies such as volunteer time off and flexible/unlimited PTO for some roles further expand usable leave.
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Healthcare Strength — Benefits include multiple medical plan choices with HSA company matching and access to mental‑health resources. Additional wellness perks and coverage options contribute to a comprehensive healthcare offering.
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Parental & Family Support — Paid parental leave and family‑planning benefits, including adoption and fertility support, are included. These elements are positioned as supportive of different life stages.
Waystar Insights
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds, and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers, 750 health systems and hospitals, and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
