Innovation Strategy Specialist

Cooley is seeking an Innovation Strategy Specialist to join Cooley's Practice Innovation team.

Position summary:  As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Innovation Strategy Specialist is responsible for coordinating Cooley’s new practice innovation pipeline. This role, working closely with the Innovation Strategy Manager, is responsible for the product discovery, user research, and incubation process, evaluating and prioritizing innovation initiatives, and incorporating AI and emerging technologies to create a competitive advantage for Cooley’s world-leading legal practices. Cooley Innovation embraces a culture of customer service excellence, and all members of the department are expected to embody this attitude.  Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities: 

• Facilitate key aspects of the practice innovation pipeline to discover, incubate, and evaluate new product opportunities that will yield the greatest benefits to the firm and its attorneys
• Engage in user research to deeply understand attorney and client pain points, and opportunities to improve legal workflows, and catalogue actionable learnings
• Identify and implement ideas to refine, systematize and scale the practice innovation pipeline process to promote greater efficiency, uniformity, and transparency into how product decisions are made
• Identify and evaluate practice innovation opportunities leveraging cutting-edge emerging technologies and AI advancements
• Foster strong working relationships with change management, innovation counsel, product, engineering, and other teams to evaluate products and use cases, run pilots, launch products and drive engagement and value delivery
• Collaborate in cross-functional project intake and prioritization process across technology and operations departments
• Coordinate data-driven evaluation process to quantify the business value of practice-facing products
• Collaborate in the development of and adoption of unified work management practices across practice innovation to promote transparency, clarity, scalability and efficiency 
• All other duties as assigned or required

Skills & experience: 

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 4+ years of directly applicable experience (e.g., user research, product discovery process, technology use and adoption, quantitative evaluation)
• Senior candidates considered with 5+ years applicable experience
• Experience contributing to cross-functional projects involving users, product and design, knowledge management, technology and practicing lawyers and clients
• Experience with technology usage data and metrics and ability to leverage data for insights and storytelling using data visualization applications such as Power BI and Tableau

Preferred:

• Bachelor’s degree
• Understanding of legal technology, emerging technology and AI
• Experience with core large law technologies and enterprise technologies
• Strong knowledge of product process (including design thinking and human centered design methodologies)

Competencies: 

• Strong focus on identifying core user and business needs and delighting users at scale
• Excellent communication and interpersonal skills
• Strong attention to detail, organization, project management and time management skills
• Ability to collaborate with multiple stakeholders across various departments (product, engineering, change management, practicing attorneys, clients, etc.)
• Strong quantitative and data visualization skills

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.

EOE.

The expected annual pay range for this position with a full-time schedule is $85,000 - $130,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.