MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.
Project Coordination & Execution:
Assist the Innovation Manager in coordinating and refining innovation initiatives by supporting the planning, execution, and monitoring of projects across departments.
- Develop and maintain project timelines, deliverables, and key milestones to ensure successful execution.
- Conduct research on industry trends, emerging technologies, and best practices to identify opportunities for efficiency improvements.
- Support the development of internal processes, integrating Agile and Design Thinking methodologies to drive structured problem-solving and innovation adoption.
- Track key performance indicators (KPIs) and benchmarks to measure the effectiveness and impact of innovation projects.
- Identify potential roadblocks and propose solutions to maintain project momentum.
Administrative & Logistical Support:
Provide organizational and administrative support to ensure smooth execution of innovation initiatives.
- Coordinate logistics and scheduling for Innovation Lab meetings, workshops, and other innovation-related initiatives, including material preparation, resource coordination, and participant management.
- Prepare reports, presentations, and visual data insights to communicate project progress, insights, and outcomes to leadership.
Process Improvement & Service Design:
Assist in improving customer experience through structured process enhancements.
- Support the evaluation of internal processes to identify inefficiencies and recommend improvements for both existing and new workflows.
Cross-Departmental Collaboration:
Serve as a liaison between teams to facilitate communication, alignment, and engagement on innovation initiatives.
- Manage participant engagement and cross-functional involvement, ensuring diverse perspectives contribute to innovation efforts.
- Support brainstorming sessions by documenting key takeaways and gathering stakeholder feedback to inform service improvements.
Other Skills and Abilities
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills to engage with stakeholders at all levels.
- Proficiency in project management tools and methodologies (e.g., Agile, Lean, Six Sigma).
- Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
- Strong problem-solving and troubleshooting skills, with the ability to work effectively and harmoniously with diverse groups of people in high pressure situations.
- Strong research and analytical skills.
- Perform under minimal supervision and work extended/irregular hours as necessary including nights, weekends and holidays.
- Excellent proof-reading, written, verbal, and interpersonal skills, ensuring clear and effective communication across all levels of the organization.
- Comfortable with ambiguity and change.
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Skills Required
- Bachelor's degree in Business Administration, Project Management, or related field
- Two to four years' experience in project support or coordination within product or service development (or equivalent combination of education and experience)
- Proficiency in project management tools and methodologies (e.g., Agile, Lean, Six Sigma)
- Experience with design thinking, agile methodologies, or lean startup principles
- Familiarity or experience with AI tools (AI-curious is a plus)
- Strong analytical and problem-solving skills, able to translate data into actionable insights
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational and time-management skills; ability to manage multiple projects
- Ability to perform under minimal supervision and work extended/irregular hours including nights, weekends, and holidays
New Orleans Ernest N. Morial Convention Center Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Orleans Ernest N. Morial Convention Center and has not been reviewed or approved by New Orleans Ernest N. Morial Convention Center.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with multiple protections such as short- and long‑term disability, critical illness, and life/AD&D, plus long‑term care. These elements indicate broad healthcare breadth for direct roles at the center.
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Leave & Time Off Breadth — Paid time off and paid holidays are included as core components of the package. These offerings provide predictable time away for eligible roles.
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Retirement Support — A formal retirement plan is explicitly included in the package, signaling long‑term financial benefits. This reflects a structured, stable approach consistent with a public‑entity employer context.
New Orleans Ernest N. Morial Convention Center Insights
What We Do
With 1.1 million square feet of contiguous exhibit space, an award winning staff and first class amenities, the New Orleans Ernest N. Morial Convention Center (MCCNO) is the sixth largest convention center in the nation and a consistent Top 10 host of the largest number of conventions and tradeshows annually. A leading rainmaker of the city’s hospitality industry, MCCNO event activity has produced $39.12 billion in economic impact since its 1985 opening, including $2.19 billion in new tax revenue.
