Ingeniero(a) de Infraestructura Tecnológica

Posted 5 Days Ago
Be an Early Applicant
Santiago, Región Metropolitana de Santiago, CHL
In-Office
Mid level
Information Technology • Business Intelligence • Consulting
The Role
Operates and supports technology infrastructure platforms, manages incidents and service requests, performs maintenance and continuous improvements, implements technology changes, maintains technical documentation, coordinates with internal teams and clients, and contributes to service stability and operational continuity.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

🚀 Haz de este el lugar donde crezcas

Como líder global en innovación empresarial y tecnológica, en NTT DATA trabajamos con las mejores organizaciones a nivel mundial para entregar soluciones que generan un impacto significativo. Buscamos personas curiosas, comprometidas y apasionadas por la tecnología, que quieran generar impacto real en los negocios y en la sociedad.


Estamos buscando un(a) Ingeniero(a) de Infraestructura Tecnológica


¿Cuál será tu desafío?

Tendrás la oportunidad de participar en la resolución de incidentes, implementación de mejoras y coordinación con distintos equipos para asegurar la calidad y estabilidad de los servicios entregados.

Este rol describe tu punto de partida en NTT DATA. Creemos en las relaciones a largo plazo y en apoyar tu desarrollo. A medida que tus habilidades y ambiciones evolucionen, trabajaremos contigo para identificar futuras oportunidades, proyectos y caminos de crecimiento dentro de nuestra organización.


Principales responsabilidades

  • Participar en la operación y soporte de plataformas tecnológicas.
  • Gestionar incidentes y requerimientos asociados a los servicios.
  • Ejecutar actividades de mantenimiento y mejora continua.
  • Participar en implementaciones y cambios tecnológicos.
  • Generar y mantener documentación técnica.
  • Coordinar actividades con equipos internos y clientes.
  • Contribuir a la estabilidad y continuidad operacional de los servicios.

Requisitos Excluyentes

  • Formación profesional o técnica en áreas de Tecnología, Informática, Telecomunicaciones, Redes o carreras afines.
  • Contar con al menos 4 años de experiencia en roles vinculados al soporte, administración u operación de infraestructura y plataformas tecnológicas.
  • Experiencia en la gestión y resolución de incidentes, así como en la administración de entornos tecnológicos corporativos.
  • Conocimientos de infraestructura, conectividad, redes y servicios tecnológicos.
  • Experiencia práctica o conocimientos en soluciones de seguridad Palo Alto Networks.
  • Capacidad analítica, orientación a la resolución de problemas y foco en la atención de clientes internos o externos.

Requisitos Deseables

  • Certificaciones en tecnologías de infraestructura, redes o ciberseguridad.
  • Certificación vigente o experiencia comprobable en tecnologías Palo Alto Networks.
  • Conocimientos de herramientas de monitoreo, automatización y gestión de plataformas tecnológicas.
  • Experiencia en ambientes corporativos o de servicios tecnológicos.
  • Inglés intermedio.

📍 Modalidad: Híbrida
📍 Ubicación: Santiago


Beneficios Corporativos

  • Seguro complementario de salud.
  • Dia libre por tu cumpleaños.
  • Programas de bienestar físico y emocional.
  • Promovemos modelos de trabajo flexibles que favorecen el equilibrio entre la vida personal y profesional.

¿Por qué elegir NTT DATA?

🌎 Presencia global en más de 70 países.
🏆 Top Employer y GPTW Chile.
🤝 Cultura People First centrada en las personas.
📚 Acceso a plataformas de aprendizaje, formación y certificaciones.
🌈 Entorno diverso, inclusivo y colaborativo.

¿Quieres desarrollar tu carrera en una organización líder en innovación tecnológica? ¡Postula hoy!

"Creemos en espacios de trabajo inclusivos y valoramos la diversidad. Esta oferta laboral se enmarca bajo la Ley N.° 21.015, que incentiva la inclusión de Personas con Discapacidad al mundo laboral".

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Professional or technical education in technology, computer science, telecommunications, networking, or a related field
  • At least 4 years of experience supporting, administering, or operating infrastructure and technology platforms
  • Experience managing and resolving incidents and administering corporate technology environments
  • Knowledge of infrastructure, connectivity, networks, and technology services
  • Practical experience or knowledge of Palo Alto Networks security solutions
  • Analytical skills, problem-solving orientation, and focus on internal or external customer service
  • Certifications in infrastructure, networking, or cybersecurity technologies
  • Current certification or demonstrable experience with Palo Alto Networks technologies
  • Knowledge of monitoring, automation, and technology platform management tools
  • Experience in corporate or technology services environments
  • Intermediate English

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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