Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Infrastructure Security Engineer (Firewall Security Platform) within PNC's Enterprise Technology Hosting & Engineering organization, you will be remotely based in the Providence, RI market. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC.
This position may not be available in all geographic locations.
A typical day of a Security Engineer revolves around system changes, lifecycle of firewalls, and the user VPN environment. It is the responsibility of this individual for device monitoring and response, proactive fault management, vendor engagement, vulnerabilities, and compliance of these systems.
The engineer will design, build, and administrate the security infrastructure of the Fortinet firewalls and Cisco VPN environment. Even though their job focusses more on the technical aspects, candidates will need to possess strong communication and organizational skills as the engineer will engage with other departments and vendors. The engineer will participate in the corporate change management process and would be required to complete these changes during nights and weekends.
The engineer will be responsible for troubleshooting firewall and VPN incidents, identifying root cause of incidents, and making appropriate recommendations to resolve them. The individual will need to review vulnerability, compliance risks, and fault analysis on perimeter devices and develop and implement remediation plans. This individual will also participate in the on-call rotation and annual projects as assigned.
Job Description
- Provides subject matter expertise when applying security concepts. Leverages technical knowledge and industry experience to design, build, and maintain technology solutions. Responsible for deliverables related to project timelines.
- Responsible for working with architecture to take high level architectural designs and determine the specifics around implementation details (ex: sizing) integration details, onboarding and operationalization.
- Evaluates patches, updates, and ongoing maintenance. Determines impacts to existing solutions when new standards are implemented. Utilizes change control and other governance processes to ensure alignment of solutions .
- Develops detailed implementation, configuration, design, and engineering documentation. Build and implement solutions.
- Works with operational partners to enable transition and day-to-day supportability.
- Provides engineering support to existing technology in a production environment and collaborating with other groups as required. Seeks opportunities to grow a broad knowledge base to complement specific subject matter expertise.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
CompetenciesAnalytical Thinking, Effective Communications, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, IT Systems Management, Network and Internet Security, Problem Solving, Technical Troubleshooting
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
What We Do
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
Why Work With Us
PNC’s values drive our behavior and reflect our priorities. We strive for excellence and quality of life, celebrate differences and teamwork, show integrity and respect, and focus on the customers and communities we serve. We hold all employees and managers accountable for demonstrating our values with customers and with one another.
Gallery
The PNC Financial Services Group Teams
The PNC Financial Services Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.