The Infrastructure and Application Support Manager is responsible for leading global infrastructure operations, systems administration, database administration, network operations, and enterprise application support across all Consular Affairs (CA) systems and services. This includes domestic data centers, domestic passport centers, visa processing centers, and overseas posts.
This role oversees Tier II and Tier III support for enterprise databases (Oracle, MS SQL Server), applications (web, client‑server, imaging/archiving, and specialized systems), and network infrastructure (LAN, WAN, MPLS, firewalls). The manager ensures that all enterprise infrastructure and applications meet defined service levels, directing geographically dispersed technical teams and guiding modernization efforts such as converged server/storage environments and cloud migrations.
Location: This position is located in the Arlington, Reston, Dulles, and Washington, DC area.
Key Responsibilities:
Lead global infrastructure and application support operations, ensuring stability, availability, and performance for CA enterprise systems and services.
Manage systems administration functions for Windows and Linux environments, including patching, configuration, and lifecycle operations.
Oversee Tier II and Tier III database administration for Oracle and MS SQL Server, including performance tuning, backup/restore, and high‑availability strategies.
Direct enterprise network operations, including LAN/WAN design and support, MPLS environments, firewall management, and network performance monitoring.
Provide senior leadership for enterprise application support, including web applications, imaging and archiving systems, client‑server tools, and specialized applications.
Coordinate support for domestic data centers, passport and visa center infrastructures, and overseas post environments.
Lead initiatives related to converged compute/storage systems and cloud migrations.
Ensure compliance with service level agreements (SLAs) and operational level agreements (OLAs); drive continuous improvement.
Maintain documentation, SOPs, technical diagrams, and operational knowledge bases.
Partner with program leadership to drive strategic planning, resource management, and modernization roadmaps.
Oversee technical teams across multiple locations, fostering cross‑functional collaboration and operational excellence.
Ensure adherence to ITIL best practices and SDLC methodologies
Required Qualifications:
BA/BS or equivalent experience and 12+ years of prior relevant experience. In lieu of degree, additional experience may be required.
Active TS clearance.
Current PMI/PMP certification.
7 years of experience managing infrastructure, systems, database, network, and application operations across multiple locations with geographically dispersed teams; similar in size, scope, and complexity.
5 years of hands‑on experience in Oracle and MS SQL Server database administration and management.
Demonstrated expertise in network operations, including LAN, WAN, MPLS, and firewall management.
Desired Qualifications:
Minimum 3 years of experience providing full lifecycle support and operations for Windows and Linux systems.
5 years supporting data center operations, including server farms, networking equipment, and enterprise storage solutions (e.g., Cisco routers/switches, firewalls, NetApp, Dell EMC).
Oracle Certified Professional (OCP) or Microsoft Certified Database Administrator certification.
Cisco Certified Network Associate (CCNA) or CompTIA Network+.
ITIL Foundation Level Certification Version 5 or higher.
Experience with SDLC processes and enterprise application support methodologies.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:June 12, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- BA/BS or equivalent experience and 12+ years of prior relevant experience
- Active Top Secret (TS) clearance
- Current PMI/PMP certification
- 7 years managing infrastructure, systems, database, network, and application operations across multiple locations with geographically dispersed teams
- 5 years hands-on experience in Oracle and MS SQL Server database administration and management
- Demonstrated expertise in network operations, including LAN, WAN, MPLS, and firewall management
- Minimum 3 years providing full lifecycle support and operations for Windows and Linux systems
- 5 years supporting data center operations, including server farms, networking equipment, and enterprise storage solutions (Cisco routers/switches, firewalls, NetApp, Dell EMC)
- Oracle Certified Professional (OCP) or Microsoft Certified Database Administrator certification
- Cisco Certified Network Associate (CCNA) or CompTIA Network+
- ITIL Foundation Level Certification Version 5 or higher
- Experience with SDLC processes and enterprise application support methodologies
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
