Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an experienced Infrastructure Operations Manager to join our ever evolving team and help shape the future of global commerce.
Job Summary
We are seeking an experienced Infrastructure & Operations Manager to lead and manage the delivery, optimization and operational excellence of the infrastructure that supports a number of platforms in the Global Payments ecosystem. This role is responsible for overseeing the day-to-day operations of services, ensuring high availability, scalability and security & compliance while also driving innovation and efficiency. The ideal candidate will have a proven track record in leading infrastructure teams that support mission critical services.
What You’ll Own
Leadership
- Lead and manage teams across a number disciplines (Infrastructure, Database, Networks)
- Coordinates key operational and project workload for the team ensuring timely completion in a progressive manner that biases lean approaches and continuous improvement
Infrastructure & Operations Management
- Oversees key operational processes such as Vulnerability & Patch Management
- Manage capacity planning, cost optimization and performance tuning of cloud resources
- Build strong relationship with Platform Engineering team, enhancing handover processes to ensure smooth transition to operations team members
- Lead incident response and subsequent root cause analysis for infrastructure related issues
- Develop and maintain Disaster Recovery plans that match the appropriate Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for each service. Ensure regular tests of associated plans
What you’ll bring
- At least 5+ years of experience in a managerial role
- Computer Science or similar third-level qualification
- Excellent leadership, organizational and communication skills
- Experience in Cloud or hybrid cloud environments would be preferred
- A drive to proactively identify and implement improvements in how we work
- Experience with working in a PCI compliant environment
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Skills Required
- At least 5 years of experience in a managerial role
- Computer Science or similar third-level qualification
- Excellent leadership, organizational, and communication skills
- Experience in cloud or hybrid cloud environments
- Proactive approach to identifying and implementing process improvements
- Experience working in a PCI-compliant environment
Global Payments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.
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Healthcare Strength — Health coverage is broadly presented as comprehensive, including medical, dental, vision, and wellbeing resources such as EAP and wellness initiatives. Coverage breadth is consistently positioned as a strong element of the overall package.
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Retirement Support — Retirement offerings feature a competitive 401(k) match with immediate vesting noted in some regions, alongside other long‑term savings options. These elements are emphasized as adding meaningful long‑term financial value.
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Leave & Time Off Breadth — Paid time off, regional holidays, and volunteer service days are standard, with paid parental and caregiver leave also referenced. This structure supports work‑life balance, even as specifics vary by location.
Global Payments Insights
What We Do
Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.
