Infrastructure Lead

PRIMARY JOB FUNCTION 

This position is responsible for new technology/vendor evaluation, solution design, implementation, and operational support of Abbott's regional and global business. This position will serve as the technical lead for projects involving complex planning for all Abbott manufacturing sites including detailed design creation, proposals, analysis, project preparation/implementation/and support. Responsible for timely interaction with customers of the platform, peer technologists, and senior management.

This position is the point of contact with regional infrastructure team on behalf of corporate infrastructure team across network, unified communication, server hosting and storage, physical infrastructure, mobility, cloud service and global service desk.  

CORE JOB RESPONSIBILITIES 

• Lead cross functional and international teams that design, build and support infrastructure solutions for large scale enterprise applications including servers, storage, network, firewalls and other related infrastructure hardware. 

•  Partner with regional and global application teams to plan, design, build and support infrastructure solutions in support of site, regional and global applications. 

• Lead large scale manufacturing technology refreshes and business expansion projects within the region. 

• Define requirements in support of budget plans and make recommendations for ways to improve performance, reduce costs, and meet business requirements. 

• Defines the architecture and hardware requirements for project proposals. 

• Lead large scale manufacturing refresh projects as well as divisional expansion projects. 

• Evaluates and identifies opportunities for infrastructure performance and functionality improvement within the enterprise. 

• Responsible for compliance with all applicable policies, procedures, and industry best practices. 

• Successfully negotiates technical design and deployment strategy with key stakeholders and consumers of the service. 

• Lead cross functional and international teams to investigate and correct operational issues with infrastructure services and solutions within the region.  

• Serve as an escalation point for regional infrastructure issues, coordinating the identification and correction of impaired solutions.  

• Serve as the platform technical subject matter expert for infrastructure services and provide consulting support to the business and end-user organizations. 

• Produces and maintains timely, accurate engineering documentation. 

• Partners with Abbott's Cybersecurity organization in conducting security and vulnerability assessments to ensure compliance with corporate security policies and adherence to best practices. 

• Integrates technical expertise with communication, leadership, and business skills in a team environment.  

Minimum Education & Experience 

• Required: Bachelor's Degree in Computer Science, Information Systems, Telecommunication, or other related field – or combination of experience / education. 

• Preferred: MS Computer Science, Computer Engineering, and Telecommunications. Active Certifications: CISSP, CCNP, CCSE, CCIE. 

• 10+ years of Networking experience. 

• Multilingual a plus 

• Experience in regulated environments a plus 

Experience / Training Needed 

• 10+ years network experience with multinational enterprises of 5000+ users. 

• 10+ years designing enterprise scale routing and switching environments, MPLS / VPN, WLAN, intrusion prevention, cloud security, firewalls, monitoring tools, network topologies, load balancing, and WAN acceleration / QoS. 

• Experience in healthcare related industries is a plus. 

• 5+ years experience with server hosting, storage, cloud computing, unified communication preferred.  

• Experience with people managing experience preferred.  

• Formal ITIL training and experience preferred. 

• Six Sigma certification preferred.  

• Experience with network automation preferred.  

Experience with the following products / environments preferred: 

• Cisco Routers and Switches 

• Check Point Firewalls 

• Cisco Wireless 

• Network Appliance 

• AWS  

• Azure  

• API Based Automation 

• Splunk 

• Five9 

• Service Now 

• Netbrain 

• Logic Monitor 

• Ansible 

• Zscaler 

• Cisco ASA 

• Cisco/ Viptela SDWAN or other SDWAN technologies  

• Ekahau or other wireless survey tools 

• Dell Flex/vXrail 

• Pure Storage 

• Data Domain