As an Infrastructure Engineer II at JPMorganChase within the Commercial & Investment Bank Payments Technology team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end-to-end monitoring of applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
- Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Accountable for making significant decisions for a project consisting of multiple technologies and applications
Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
- Hands-on experience in DevOps, with a strong focus on Jenkins, Kubernetes, and SDLC pipelines
- Proven experience deploying to hybrid cloud infrastructure with both on-prem and off-prem capabilities
- Working knowledge of Linux systems (preferably RHEL), including strong command-line skills for day-to-day engineering and troubleshooting
- Working with production support teams to facilitate deployment readiness and resiliency plans, along with MTTR improvement capabilities
- Proficient in Git branch management and infrastructure security. Knowledge of setting up and managing Kafka and Elasticsearch, including their resiliency
- Experience with planning, design, and deployment of Kafka messaging applications and troubleshooting issues
- Experience with Helm for Kubernetes package management, Experience with Terraform
- Ability to utilize multiple observability and monitoring tools (Datadog, Dynatrace, Geneos, Grafana, OpenTelemetry) to discern and discover root cause issues related to application and/or infrastructure code
- Working knowledge of querying and monitoring relational/NoSQL databases (SQL Server, Oracle, MongoDB) — provisioning is handled via self-service tooling, so deep build-out expertise is not required
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations
- Proficient in Python and/or PowerShell
- Strong communication and collaboration skills
- Certifications in Kubernetes (CKA or CKAD), AWS (Solutions Architect Associate or SysOps Administrator Associate), and Terraform (HashiCorp Terraform Associate)
- Experience in financial services or a related industry
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 2+ years of applied infrastructure engineering experience
- Hands-on DevOps experience with Jenkins, Kubernetes, and SDLC pipelines
- Experience deploying to hybrid cloud infrastructure across on-premises and off-premises environments
- Working knowledge of Linux systems, preferably RHEL, with strong command-line skills
- Experience supporting deployment readiness, resiliency planning, and MTTR improvement
- Proficiency in Git branch management and infrastructure security
- Knowledge of configuring and managing Kafka and Elasticsearch, including resiliency
- Experience planning, designing, deploying, and troubleshooting Kafka messaging applications
- Experience with Helm for Kubernetes package management
- Experience with Terraform
- Ability to use Datadog, Dynatrace, Geneos, Grafana, and OpenTelemetry for observability and root-cause analysis
- Working knowledge of monitoring and querying SQL Server, Oracle, and MongoDB databases
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and account for resiliency, security, auditability, and data sensitivity
- Proficiency in Python and/or PowerShell
- Strong communication and collaboration skills
- Kubernetes certification such as CKA or CKAD
- AWS certification such as Solutions Architect Associate or SysOps Administrator Associate
- HashiCorp Terraform Associate certification
- Experience in financial services or a related industry
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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