Infrastructure Engineer III- Production Support with monitoring

Reposted 10 Hours Ago
Be an Early Applicant
Hyderabad, Telangana, IND
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Maintain and support large-scale infrastructure for API Gateway platforms, ensuring observability, capacity, resilience, and end-to-end monitoring. Drive SRE/operations practices, automate operational problems into software, collaborate with app and infra teams on capacity risks, and validate AI-assisted recommendations for secure, auditable changes.
Summary Generated by Built In

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

  • Maintaining and managing a large scale infrastructure of servers, network and databases hosting the API Gateway Platforms
  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Finding opportunity for converting operational problems into a software solution
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard infrastructure and the capacity process around it
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream data and systems or technical implications
  • Be accountable for making significant decisions for a project consisting of multiple technologies and applications
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements. 
  • Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations. 

 

Required qualifications, capabilities, and skills

  • Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
  • Hands on experience on Operations and SRE of Infrastructure 
  • Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Thinking Observability, SLA and SLO
  • Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity. 
  • Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations. 

 

 

Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies

Skills Required

  • Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
  • Hands on experience on Operations and SRE of Infrastructure
  • Strong knowledge of infrastructure disciplines: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, performance assessments
  • Observability and SLA/SLO best practices
  • Strong knowledge of one or more scripting languages (e.g., Python)
  • Experience with multiple cloud technologies and ability to operate in and migrate across public and private clouds
  • Drive to develop infrastructure engineering knowledge, data fluency, and automation knowledge
  • Demonstrated experience using enterprise-authorized AI capabilities to support infrastructure workflows with strong validation and data sensitivity awareness
  • Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain
  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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