Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Infrastructure Engineer will be responsible for the end-to-end technical support of all network platforms. This position plays an integral role in leveraging monitoring platforms to increase network stability and to ensure a high level of network availability. This role will be expected to collaborate with application and infrastructure teams to provide the highest level of support for the business and the Amex Network Operation Center.
Responsibilities- Provide hands on technical support, analysis, and issue resolution for network infrastructure and network services.
- Optimize network performance via analyzing, tuning, and monitoring. Evaluate existing network performance to identify deficiencies and make performance recommendations.
- Evaluate and develop new network monitoring capabilities.
- Provide network support for complex issues related to applications, servers, databases, storage, and/or any other technical service.
- 4 plus years of experience in supporting large scale corporate/datacenter networks.
- Strong knowledge in routing protocols such as OSPF, and BGP.
- Strong knowledge in switching technologies like spanning tree, port channels, and virtual port channels.
- knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms
- Knowledge in Cisco and Versa SDWAN Technologies
- Experience in a variety routing and switching platforms provided by vendors such as Cisco, Arista, and Aruba Networks.
- Good understanding of protocols like TCP, UDP, and IP.
- Experience with Cisco and Arista routing and switching platforms.
- Good understanding of security infrastructure like Firewalls, IPSEC/SSL VPNs.
- Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Skills Required
- 4 or more years of experience supporting large-scale corporate or datacenter networks
- Strong knowledge of OSPF and BGP routing protocols
- Strong knowledge of spanning tree, port channels, and virtual port channels
- Knowledge of Cisco NX-OS and IOS platforms
- Knowledge of Arista routing and switching platforms
- Knowledge of Cisco and Versa SD-WAN technologies
- Experience with routing and switching platforms from Cisco, Arista, and Aruba Networks
- Good understanding of TCP, UDP, and IP protocols
- Good understanding of firewalls and IPsec/SSL VPN security infrastructure
- Willingness to learn new technologies and adapt to a fast-paced, service-driven environment
- Employment eligibility to work in the United States
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
-
Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
-
Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
-
Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
.png){kind=logo}
