Infrastructure Engineer - Experienced

This position will be hybrid out of the Addison, TX office.

Infrastructure Engineer-Experienced

• Serve as a senior-level engineer supporting infrastructure in a predominantly Microsoft environment, with limited Linux instances.
• Manage and maintain the Microsoft O365 ecosystem, including Exchange Online and limited on-site Exchange servers.
• Administer and support cloud environments, including AWS and Azure platforms.
• Oversee the full infrastructure lifecycle, including planning, deployment, upgrades, patching, and decommissioning of hardware and commercial off-the-shelf (COTS) products.
• Ensure high availability, performance, reliability, and quality of systems and networks.
• Collaborate across teams to resolve complex issues and contribute to project planning activities.
• Lead small to medium-sized infrastructure projects, coordinating with cross-functional teams.
• Apply advanced knowledge of infrastructure and project lifecycle principles to all assigned tasks.
• Communicate effectively, both verbally and in writing, with internal stakeholders, external partners, and team members.
• Provide mentorship and guidance to junior Infrastructure Engineers.
• Act as Tier 3 support for end-user inquiries and technical escalations.
• Configure and manage virtual environments using VMware technologies.
• Administer storage solutions, with a preference for experience with Nimble SANs.
• Participate in infrastructure build-outs, including gathering requirements, performing system analysis, and supporting user discussions.
• Contribute to design, documentation, testing, and process development within project teams.
• Troubleshoot and resolve infrastructure issues while optimizing performance and system capabilities.
• Develop and maintain disaster recovery strategies and documentation to ensure business continuity.
• Support data backup and recovery operations, with Cohesity experience being a plus.
• Demonstrate expertise in applicable hardware platforms, operating systems, and enterprise systems critical to business operations.
• Utilize advanced scripting capabilities to automate infrastructure-related tasks.
• Participate in Change Review Board meetings to evaluate and approve infrastructure changes.
• Manage server patching using tools such as IBM BigFix.
• Participate in a limited, rotating on-call support schedule outside regular business hours.

Experience and Education Expectations:

• 4 year degree in applicable field (preferred)
• 4-6 years applicable work experience in applicable field.

Pay Range:

$84,200.00 - $124,100.00  

Salary is commensurate to experience, location, etc.

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