Join us as an Infrastructure Analyst
- Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people
- You’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform
- This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development
- We're offering this role at senior analyst level
As an Infrastructure Analyst, you’ll be providing input to and supporting the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You’ll be supporting the delivery of a robust production management service for relevant infrastructure platforms.
In addition, you’ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.
Your role will involve:
- Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
- Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
- Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
- Building relationships with platform, domain and relevant cross-domain stakeholders
- Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations
To succeed in this role, you’ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You’ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.
We’ll also look to you to demonstrate:
- Atleast two years of experience in supporting enterprise network infrastructure environments and PEW management
- Strong experience managing and coordinating Planned Engineering Work (PEW) and network maintenance activities
- Experience preparing implementation plans, MOPs, rollback plans and post-implementation reviews
- Hands-on experience with Cisco, Arista technologies
- Knowledge of routing and switching technologies including VLANs, STP, OSPF and BGP
- Experience developing automation and compliance scripts using Python, PowerShell or similar scripting tools
- Experience using network monitoring, configuration and management platforms
- Strong understanding of device lifecycle management, inventory management and network governance processes
- Experience working within Change Management and ITIL-controlled environments
- Strong troubleshooting, analytical and problem-solving skills
- Excellent communication skills with the ability to coordinate activities across technical teams, vendors and business stakeholders
- Exposure to automation, reporting and operational process improvement initiatives
- CCNA/CCNP, ITIL Foundation or equivalent certifications would be advantageous
Hours
45Job Posting Closing Date:
05/11/2026Skills Required
- At least two years of experience supporting enterprise network infrastructure environments and Planned Engineering Work management
- Strong experience managing and coordinating Planned Engineering Work and network maintenance activities
- Experience preparing implementation plans, Methods of Procedure, rollback plans, and post-implementation reviews
- Hands-on experience with Cisco and Arista technologies
- Knowledge of routing and switching technologies, including VLANs, STP, OSPF, and BGP
- Experience developing automation and compliance scripts using Python, PowerShell, or similar scripting tools
- Experience using network monitoring, configuration, and management platforms
- Strong understanding of device lifecycle management, inventory management, and network governance processes
- Experience working within Change Management and ITIL-controlled environments
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent communication skills and ability to coordinate across technical teams, vendors, and business stakeholders
- Exposure to automation, reporting, and operational process improvement initiatives
- CCNA, CCNP, ITIL Foundation, or equivalent certifications
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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