The Role
We are seeking a highly skilled and experienced Manager of IT Application Operations to join our dynamic team. The ideal candidate will be hands-on and have 5-8 years of experience in IT infrastructure operations and be responsible for designing, building, maintaining, and supporting scalable, secure, and high-performance infrastructure solutions. The ideal candidate will have a deep understanding of networking, cloud environments, on-prem systems, and DevOps practices. Knowledge of the following enterprise systems: Alteryx, Boomi, Power Automate, PowerShell, NetSuite, Salesforce, OpenAI, Boomi, Aleryx Workflow, FormAssembly, Openair, Workday, and Microsoft 365 platform. This role requires a strategic thinker with exceptional leadership skills and a proven track record in managing complex IT environments.
Who You Are:
- Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience)
- 3–7 years in infrastructure engineering, system administration, or a related IT field
- Expertise in Linux/Windows server administration, virtualization, virtual desktops, MS Intune, MS Entra
- Strong knowledge of networking (DNS, DHCP, VPN, firewalls, Domain)
- Experience with cloud platforms: AWS, Azure, or GCP
- Familiarity with CI/CD pipelines and DevOps tools (e.g., Jenkins, GitLab, Ansible)
- Proficiency with monitoring/logging tools (e.g., MS PureView, Prometheus, Grafana, Splunk)
- Certifications (preferred): AWS Certified SysOps Administrator, SecOps Administration, Microsoft Certified: Azure Administrator, CompTIA Network+/Security+
- Advance understanding of ITSM service delivery operations, intake and catalog management
- Ability to effectively communicate complex technical concepts to non-technical stakeholders
- Experience in managing multiple projects simultaneously
- Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders
- Ability to thrive in a fast-paced, dynamic environment with a willingness to continuously learn and adapt to new technologies and methodologies
What You’ll Do:
- Manage the day-to-day operations of IT applications, ensuring high availability, performance, and reliability
- Manage daily service desk requests and interactions with our MSP / MSSP provider
- Lead the IT Application Operations function, providing direction, support, and mentorship to ensure the successful delivery of services and projects
- Manage the day-to-day operations of IT infrastructure, Microsoft Azure/Entra, SecOps, End Points, Firewalls, Email Filters and MSP oversight to ensuring high availability, performance, and reliability for the following applications: Salesforce, NetSuite, Workday, OpenAir, and Microsoft 365 platform
- Develop and implement strategies for effective operation and optimization of IT applications while aligning initiatives with business objectives to drive performance and growth
- Understanding of integration and ETL to Alteryx and Boomi to manage and streamline integration processes
- Implement best practices for data integration and transformation, including facilitating the integration of applications and data of acquired companies
- Design and implement scripts and automation solutions using PowerShell and other scripting languages to enhance operational efficiency and reduce manual efforts
- Establish and monitor key performance indicators (KPIs) to assess the health and performance of IT applications by proactively identifying and resolving issues to maintain optimal system functionality
- Work closely with cross-functional teams, including development, infrastructure, and business units to ensure seamless integration and alignment of IT applications with business processes
- Ensure that all IT applications comply with regulatory and security requirements
- Implement and maintain security protocols to protect sensitive data and systems
- Participate in cybersecurity assessments and audits and understanding NIST CST or other cyber frameworks
- Legal discovery of data in our cloud platform
- Manage relationships with external vendors and service providers, and oversee the procurement and implementation of third-party solutions to support IT operations
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About Riveron:
At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Fraud Alert
Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.
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The Company
What We Do
Riveron is a business advisory firm specializing in accounting, finance, technology, and operations. We partner with our clients to elevate performance and expand possibilities across the transaction and business lifecycle. Our thoughtfully integrated, multi-disciplinary teams bring deep functional expertise, first-hand industry knowledge, and experience-based creativity and perspective to generate tailored solutions to address any challenge. Founded in 2006, Riveron is headquartered in Dallas, Texas and has offices across the country.
