The Opportunity
As an Information Technology (IT) Specialist Intern, you will work alongside our IT team to provide technical support to MAPEI employees and assist with day-to-day technology operations. You will gain hands-on experience troubleshooting hardware, software, network access, and user-account issues while learning how an enterprise IT function supports the organization. This experience may lead to future opportunities in technical support, systems administration, infrastructure, cybersecurity, or other IT roles.
- Respond to technical support requests and assist with resolving user issues.
- Troubleshoot computers, software, printers, mobile devices, and connectivity.
- Assist with computer setup, software installation, and new-user onboarding.
- Support user accounts, passwords, permissions, and access requests.
- Document service requests, troubleshooting steps, and resolutions.
- Help maintain IT equipment inventory and support equipment deployments.
- Collaborate with other IT teams to resolve or escalate technical issues.
The Program Details
- Full-time schedule (40 hours per week)
- Internship duration: May–August 2027 (12 weeks)
- Practical, hands-on learning with MAPEI’s IT team
- Host location: Deerfield Beach, FL
What’s in it for you?
- Hourly Pay rate up to $23.00 commensurate on role and location
- Housing stipends consideration, available in certain situations
- Exposure to enterprise technology, systems, infrastructure, and cybersecurity
- Mentorship from experienced information technology professionals
- Permanent full-time job opportunities after graduation
What you bring
- Actively pursuing a bachelor’s/graduate degree in Information Technology, Computer Science, or a related technical field (juniors/seniors preferred).
- Strong communication skills, initiative, curiosity
- An innovative mindset and strong motivation to learn and succeed
- Willingness to travel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
MAPEIP3
MAPEI is a world leader in the manufacturing of solutions of excellence for the building industry. Founded in Milan in 1937, MAPEI has more than 11,000 employees worldwide, with 100 subsidiaries in 57 countries and 86 manufacturing plants in 35 nations. Working for MAPEI
Our products are sold in residential and commercial channels, including national retail organizations. Some of our products include mortars, grouts, adhesives, concrete restorations products and various types of concrete and cement admixtures. We are extremely focused on green and sustainability initiatives, currently channeling 70% of our research work done into the development of sustainable products.
CRPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CRPA Job Applicant Notice at Collection, click here.
Skills Required
- Actively pursuing a bachelor's or graduate degree in Information Technology, Computer Science, or a related technical field
- Strong communication skills
- Initiative, curiosity, and an innovative mindset
- Strong motivation to learn and succeed
- Willingness to travel
- Junior or senior academic standing preferred
What We Do
MAPEI is a global leader and one of the world's largest producers of chemical products for the construction industry. The company specializes in the manufacture of adhesives, sealants, mortars, and grouts used for installing all types of flooring and wall coverings. Their comprehensive offerings include waterproofing, structural strengthening, and concrete repairs, providing high-quality chemical solutions for every aspect of construction and tunnel building.
