Are you a tech-savvy problem solver who wants to see how a global company’s IT department actually functions? We are looking for an IT Operations & Business Technology Intern. This role is perfect for a generalist who wants exposure to IT project management, hardware/software lifecycle, and the operational "engine" that supports thousands of global employees.
Key Projects & Responsibilities
- IT Lifecycle Management: Assist our teams in the deployment and management of hardware and software assets across our global offices.
- Operational QA & Support: Work alongside our help desk and M365 teams to troubleshoot software issues and ensure our global staff remains productive.
- Process Automation: Identify "friction points" in how we handle IT requests and help build automated workflows to speed up resolution times.
- Cross-Functional Projects: Partner with Technical Project Managers to track milestones on key infrastructure upgrades and migrations.
- User Training & Experience: Help create user-facing guides and documentation that make it easier for our employees to navigate arrivia’s technical tools.
What We’re Looking For
- Education: Currently pursuing a degree in Information Systems, Business Technology, or a related field.
- The "Stay Curious" Mindset: A proactive self-starter who looks at a manual process and asks, "How can we automate this?".
- Customer-First Communication: Excellent oral and written communication skills; you can translate technical jargon into simple instructions.
- Organizational Excellence: The ability to manage multiple small projects and tasks in a fast-paced, global environment.
- AI Awareness: Eagerness to use AI tools to improve personal productivity and document operational workflows.
About Us
arrivia is a global leader in travel loyalty and branding, with a team spanning the US, Mexico, Portugal, and the UK . We stay curious, keep it real, and win together . If you are a proactive self-starter who lives for operational excellence and wants to help people around the world travel better, we want to meet you .
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Currently pursuing a degree in Information Systems, Business Technology, or a related field
- Excellent oral and written communication skills
- Ability to manage multiple small projects and tasks
arrivia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about arrivia and has not been reviewed or approved by arrivia.
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Strong & Reliable Incentives — Commission-based earnings in sales are described as having strong upside when performance is high, with bonuses and full payouts cited as meaningful contributors to total pay.
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Wellbeing & Lifestyle Benefits — Travel discounts and awards are positioned as a standout perk, supplemented by lifestyle add-ons like wellness programs, lifestyle spending, and office perks that add non-cash value.
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Parental & Family Support — Family-building and parental benefits are described as more modern than baseline offerings, including paid parental leave and adoption/surrogacy and fertility support.
arrivia Insights
What We Do
Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
