IT Systems & Reliability Intern

Posted 8 Days Ago
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Scottsdale, AZ, USA
In-Office
Internship
Travel
The Role
This internship provides hands-on experience in systems engineering, focusing on automation, cloud identity management, system monitoring, technical documentation, and AI for operations.
Summary Generated by Built In

Join us this summer to gain hands-on experience in the engine room of a global travel technology company. At arrivia, our Systems & Reliability internship is designed for technical problem solvers who want to learn how enterprise-level infrastructure is built and secured. You will work directly with our Director of Systems Engineering and M365 Engineers to manage a global cloud footprint.

Key Projects & Responsibilities

  • Infrastructure-as-Code & Scripting: Utilize PowerShell or Python to automate repetitive system tasks and permission audits.
  • Cloud Identity Management: Gain hands-on experience with Azure Active Directory (Entra ID) and M365 security policies.
  • Systems Monitoring & Reliability: Help monitor global system health and assist in researching configurations that improve network uptime and security.
  • Technical Documentation: Build out internal "knowledge base" guides for our Level 1 and 2 engineers to streamline troubleshooting.
  • AI for Operations: Implement AI tools to help analyze system logs or draft initial troubleshooting paths for complex technical failures.

What We’re Looking For

  • Education: Currently pursuing a degree in Computer Science, Cloud Computing, or Systems Engineering.
  • Technical Baseline: A strong interest in Linux/Windows environments and foundational knowledge of cloud environments (Azure preferred).
  • Analytical Troubleshooting: A knack for identifying the "root cause" of an issue rather than just applying a temporary fix.
  • AI Literacy: Comfort using AI assistants to help with script drafting and technical research.

About Us

arrivia is a global leader in travel loyalty and branding, with a team spanning the US, Mexico, Portugal, and the UK . We stay curious, keep it real, and win together . If you are a proactive self-starter who lives for operational excellence and wants to help people around the world travel better, we want to meet you .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Currently pursuing a degree in Computer Science, Cloud Computing, or Systems Engineering
  • Strong interest in Linux/Windows environments
  • Foundational knowledge of cloud environments
  • Analytical troubleshooting skills
  • Comfort using AI assistants

arrivia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about arrivia and has not been reviewed or approved by arrivia.

  • Strong & Reliable Incentives Commission-based earnings in sales are described as having strong upside when performance is high, with bonuses and full payouts cited as meaningful contributors to total pay.
  • Wellbeing & Lifestyle Benefits Travel discounts and awards are positioned as a standout perk, supplemented by lifestyle add-ons like wellness programs, lifestyle spending, and office perks that add non-cash value.
  • Parental & Family Support Family-building and parental benefits are described as more modern than baseline offerings, including paid parental leave and adoption/surrogacy and fertility support.

arrivia Insights

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The Company
Scottsdale, AZ
395 Employees
Year Founded: 1997

What We Do

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

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