Information Systems - Operations Manager (m/f/d)

Posted 9 Days Ago
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Hornberg, Baden-Württemberg, DEU
In-Office
Mid level
Robotics • Analytics • Energy
The Role
The Information Systems - Operations Manager oversees IT service operations, incident management, ensures IS security, and manages team performance while collaborating on containerized applications using Kubernetes.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Manager

__

The work model for the role is: hybrid/LI#Hybrid

Your role and responsibilities

We are seeking a highly skilled and motivated Information Systems - Operations Manager (m/f/d) to join our dynamic team at ABB. You will showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency. The ideal candidate will have extensive experience in managing server infrastructure and a strong understanding of both Windows and Linux environments, while also ensuring IS security. This role will involve overseeing the monitoring of systems and ensuring optimal performance across our IT infrastructure.

You will coordinate and supervise internal and/or external 3rd party supplier resources for the effective delivery and operational performance of the services in scope ensuring continuous improvement and compliance.   
You will be mainly accountable for:

  • the day-to-day execution of IS domain service operations, including delivery, escalation, and relationship management.

  • incident management, ensuring service restoration within the agreed SLA, conducting business impact analysis, and prioritizing incidents accordingly

  • Provides leadership to temporary work teams, guiding and monitoring task completion.   

  • Dedicate resources to monitor problem volumes, RCA quality and solution timeline and follow up on potential improvement opportunities.

  • Maps business process demand to existing or new IS services. Providing and helping on the direction of new demands and projects in collaboration with IS Service Owners.   

  • Ensures IS Security of IT and OT production systems, continuous monitoring and patching.

  • Collaborate with cross-functional teams to design, implement, and manage containerized applications using Kubernetes

  • Troubleshoot and resolve issues related to server infrastructure

Qualifications for the role 

  • Minimum 3 years of experience in IT environment with experience in supporting operation, maintenance, implementation of applications as well as overall IT network management.

  • Degree in any specialization with focus on IS/IT (Computer Science, Information technology/system, Business Informatics, Business Administration, Engineering, or a related field).

  • Sound knowledge of operating systems, IS security and network technology required in industrial production factories.

  • Ability to comprehend both IT and business perspectives, along with the skill to communicate technical information effectively to a non-technical audience.

  • Fluently English spoken and written.

  • Familiarity with Kubernetes and containerization technologies is highly desirable.

Benefits

  • Employee stock purchase plan

  • Learning and development opportunities

  • Children's holiday week

  • Personal coaching offers

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Be part of something bigger. Here, progress is driven forward, teams take initiative, and together we move the world forward. Run what runs the world.

#ABBCareers #RunwithABB #Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
Bengaluru, Karnataka
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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